Holiday Inn Express & Suites Canton, an IHG Hotel 157 Soldiers Colony Road, Canton, MS 39046

"The service staff was friendly and helpful. they were changing the locks on their doors which was causing guests to be locked out of their rooms. The rooms need to be updated smelled musty, rusty light fixtures and painted tubs and drains..."

"WOW! Wish I could give 6 stars. Beautiful property and extremely helpful and friendly staff. So impressed and will be my go to anytime I need to stay in the area. (And this from a professional driver who stays in a different hotel room over 260 nights a year. So big WOW!)"

"The hotel was right off the highway and a short drive from several stores and gas stations. The room (326) was modernized with newer sink fixtures and good water pressure. The tub and shower were not and had some lime scale on the shower head and the shower faucet did not have a fixed off position (just turned until you found the sweet spot where the water stopped running but u could have kept turning it past that position ad well). I appreciated the lighting and tv size, as well as the usb outlets near the bed. There were some concerns about the cleanliness of the room as there was a cigarette butt and food debris on the floor. My biggest issue that soured my experience was that I could open the door without a key. When I reported it the first day, the gentleman took the information, and i took all my bags with me. I came back later that evening, but it was not corrected. The next morning, I visited the desk, and the lady I spoke w said that maintenance has not come yet. When I mentioned my concern with the lack of response and that I had to repack all my bags to leave, she said, "we are the only ones who know it doesn't work..." No solutions offered to provide me the security a traveler desperately needs (another room)... nothing. It's just a game of chance that no one might accidentally try to go into the wrong room (which i have done before) and find all my things there unsecured.... 700 miles away is not where I want to find that sort of drama. IHG, you're supposed to represent some higher level of class with your brand... you can do better!!!"

"I made an account with Holiday Inn and booked directly through their website earlier in the day. I arrive at 5pm, and they have oversold my reserved suite. They have no other suites of available and don’t try to accommodate my family of 4 with what they do have available. I was so let down. When traveling in a small town & what you thought was a solid hotel chain leaves us stranded. How do they oversell rooms?? Never again"

"We stayed here for a week and had no real complaints. Anything we needed, the staff was prompt and friendly. The room was nice size & clean. Bed was comfy. I'm not a big fan of carpet, but everywhere you stay just about it has carpet. The pool was nice. The breakfast was good, loved the omelets & sauage. They had a variety of hot & cold foods & fruits every morning. Felt very safe here, too. Would definitely stay again."