Kidz Klub House Mandeville

"When I found out I was pregnant the idea of putting my child in a daycare terrified me, so when our nanny quit I was devastated. That was until I went to the open house at Kidz Klub House Mandeville, Hilary and her staff made it feel like home instantly. We have been with the center since day one and they have become an extension of our family. While Maddie was with us she treated my boys like her own, with more love than I could have ever imagined from a daycare director. When she tragically passed there were hiccups along the way but never once did I doubt the center and their care for my children. Kidz Klub House truly is a second home for my boys. The current director stepped in to the office and unknowingly helped heal my heart and my boys heart after losing Maddie. I trust her more than almost anyone else with my children. Never once in the 5 years of being at the center have I doubted my children's well-being; I know without a doubt that while they are there, they are loved and taken care of."

"We have been at KKH for 5 years. 2 of my girls started in the infant room. I was immediately drawn to KKH and our incredible director Ms Maddie. She truly treated my children as her own along with every other teacher there. Due to a tragedy, we lost our Maddie. As expected, things changed. How could they not? Everyone in the building lost a piece of their hearts. But everyone was still there, trying to do their best for the kids. Our new director was even there the day after she lost her best friend to make sure Maddie’s dream continued. We have now changed directors again, but it is someone that has been with Maddie and knows her vision. I look in her office and have to double take, as she reminds me so much of Maddie. She is doing everything she can to get great staff for our kids and making sure the family environment continues. I have always known my babies were safe and loved, but the heart beat and sparkle is coming back to KKH. The unexplainable feeling that made KKH so special, and I know that our new director is going to continue to do amazing things. I am so glad we found KKH and I couldn’t imagine putting my babies anywhere else."

"KKH WAS the bee’s knees but now not so much! It’s unfortunate to see how a new director can cause so much detriment in so little time. In the last year we have witnessed the decline of, the once beloved, KKH. When we first started bringing our little ones there, they absolutely loved it, and I would always get those warm fuzzy feelings knowing I was dropping them off to people we knew and trusted. But a little over a year ago management changed and so did the atmosphere. Day-to-day we never knew who their teacher would be or if our kids would even be in their normal classrooms. More and more we saw 2 or 3 classes all thrown in the same room with 1 teacher. The teachers who are there seem to HATE it, and their negative attitudes have a huge impact on the little ones. The environment at KKH is DESTRUCTIVE, APPALLING, UNSAFE and we fear for those kids who are still there."

"Unfortunately, I am not able to give 5-stars like I would have a year ago. When we first started at Kidz Klub House it was awesome! The staff was super friendly, everyone was always smiling, management greeted you as you came through the door…it was great! Sadly, due to an unexpected and heart-breaking tragedy management changed. We knew things wouldn’t be the same, but never imagined things would get as bad as they are. The new director is hardly ever there and unfriendly is an understatement. The teacher turnover is non-stop, and those who do stay continuously complain about the pay (or their lack of), the extra added workload because they are so shorthanded, and/or how they are not able to get the materials, essentials, etc. needed for their class due to the new director never being present. There have been serious injury incidents (broken elbow and others), where parents are never notified. The list goes on and on. We saw the writing on the wall and are so glad we got out before anything further happened to our little one."

"My daughter has been attending Kidz Klubhouse since the beginning on their grand opening day. I have zero complaints. The Director and staff are absolutely wonderful and maintain professionalism each and every day. They have fun activities for the kids during the summer and provide extra curricular activities such as soccer and dance. It’s a great feeling seeing my daughters excitement to go daily, as well as knowing that she is in good hands."