PenFed Credit Union (No Member Services)

"Could never say enough good things about PenFed. I've been with them since 2006 and have always had fast stellar service. A very friendly and family like attitude towards (members) as well. I feel as though my money is safe with Pen Fed and well invested in higher than average returns."

"Wild that I have to call and cancel my account for YEARS - terrible customer service. Annoying call tree. These statements follow me around USA and they even tried charging me interest on a checking account I never knew I had."

"Everyone at PenFed is very professional and kind They made me feel like was a member of their family and patiently walked me through the entire process to set up my Savings Account I will highly recommend PenFed to all my friends"

"This is not a branch for customers. Do NOT make a credit card or do any type of business with this credit union. I moved from Guam to Washington and they could not for the life of anyone working there help me change my phone number just so I can MAKE PAYMENTS. This business as a whole is inept and uninterested in helping if you ever encounter a problem."

"PenFed is an excellent choice for any financial needs. As a consumer, I can't express enough how satisfied I am with PenFed. They offer competitive rates, a wide range of products, accessible membership, and great customer service. The inclusivity of their membership criteria makes them accessible to a wide range of individuals. In my opinion, if anybody looking for a financial institution that truly cares about its members and offers a wide array of financial solutions, PenFed is the way to go. I couldn't be happier with my choice."