PenFed Credit Union (No Member Services) 400 Country Club Road, Eugene, OR 97401

"Could never say enough good things about PenFed. I've been with them since 2006 and have always had fast stellar service. A very friendly and family like attitude towards (members) as well. I feel as though my money is safe with Pen Fed and well invested in higher than average returns."

"Wild that I have to call and cancel my account for YEARS - terrible customer service. Annoying call tree. These statements follow me around USA and they even tried charging me interest on a checking account I never knew I had."

"Everyone at PenFed is very professional and kind They made me feel like was a member of their family and patiently walked me through the entire process to set up my Savings Account I will highly recommend PenFed to all my friends"

"This is not a branch for customers. Do NOT make a credit card or do any type of business with this credit union. I moved from Guam to Washington and they could not for the life of anyone working there help me change my phone number just so I can MAKE PAYMENTS. This business as a whole is inept and uninterested in helping if you ever encounter a problem."

"PenFed is an excellent choice for any financial needs. As a consumer, I can't express enough how satisfied I am with PenFed. They offer competitive rates, a wide range of products, accessible membership, and great customer service. The inclusivity of their membership criteria makes them accessible to a wide range of individuals. In my opinion, if anybody looking for a financial institution that truly cares about its members and offers a wide array of financial solutions, PenFed is the way to go. I couldn't be happier with my choice."