The Park At Greenway

"I am so disappointed with the lack of professionalism from the site manager Sandy and Kerri. We received RUDE voicemails and written notices several times. This is by far, the worst apartments I have lived at. We didn’t realize until we moved, most of the things we were storing in our closets were COVERED with mold. I wasn’t going to write a review because we’ve moved on to bigger and better things but we just received our deposit back and it’s sketchy to say the least. We’ve paid almost $500 for things they were not able to describe what for in the paperwork. We’re super upset to be charged for so many things considering the state of the apartment when we moved in, the screens were full of dust, there is a constant ant problem and our stove didn’t even work when we moved in. We went a whole month with being told to limit our water and sewage usage, a whole week of that we were told not to do basically anything (no showers, dishes, flushing toilets). They did allow us to use a vacant apartment to use the restroom and they couldn’t even be bothered to clean the bathroom before letting us use it. Do not move here, it seems cheap because it is cheap."

"Management was not very kind. We always paid our rent on time and once we accidentally wrote our rent check in the wrong checkbook and it got bounced. Instead of talking to us or letting us know it didn’t go through so we could fix it they put a notice on our door saying we had 30 days to get out. It didn’t feel like management cared about the people in the units, do yourself a favor and look elsewhere. Additionally our neighbors were having trouble with the people who lived upstairs to them, they made so much racket and our neighbor went to management many times, they ended up having to move out because it never stopped and they were so loud."

"I have lived at The Park At Greenway for 2 years going onto my 3rd. My roommate and I have had nothing but positive experiences with the staff of the complex. When an maintenance issue arises we receive quick responses and transparent communication on the time frame and tasks that will be done. Sandy works very hard to keep everything running smooth and has come in on her day off to fix things. We have had a couple mild mold issues in the corner of our closet which has been taken care of, as well as our bathroom which has had the fan replaced and is fixed also. Not only will Sandy fix the problem, she takes the time to help train you on how to avoid it in the future. We have a lovely view of the park, and the pool is great when it is open for summer. We hope to live her for many more years to come as rent is very competitive, the location has plenty within walking distance, and management is super!"

"I have been at this complex for a a little over a year now and just renewed my lease. Sandy and Arnie are the BEST! They genuinely care about their tenants and respond to repairs/maintenance issues quickly (which is hard to come by anymore). There's always parking, quiet neighborhood and apartments are very cozy. The only downside is no washer and dryer in unit."

"For those bad mouthing the property and apt manager, I have to completely disagree. Granted, there are issues with the buildings themselves in regards to noise factor from the poor construction/remodel, but this is not Sandy's fault and she and the property manager went out of their way to help correct it. She's doing the best with what she has. She was always courteous and professional. The property manager came immediately after our complaint and offered to move us to a different unit. Due to an issue in the other apt, they allowed us to go month to month. Upon leaving, we received almost all of our deposit. This is unheard of at an apt complex not even being charged for cleaning. So while a resident may have a complaint about an issue, such as a bad neighbor or the unit, know the apt manager often doesn't have control over that and it would serve you better to use honey, rather than vinegar when trying to get it resolved. Sandy was wonderful. Having a view of the park was amazing. Advice I would give staying here, don't live under anyone until the sound insulation is improved."