Valley Park Plaza Apartments 4925 Southwest Jamieson Road, Beaverton, OR 97005

"Well, I've only been here about a week, but the management has been incredibly responsive, the unit is lovely (and a great price for what I'm getting), and my neighbors are absolute sweethearts. Update: I moved out in summer 2023. At the end of the summer in 2022, management changed hands... then changed hands again sometime between when summer of 2022 and 2023 without notice. I can attest that the pool was a health hazard at the end of summer 2022. Old management had things under control, but as soon as Atlas took over, things went downhill. Living here was fine, the neighbors were all lovely people, but I wouldn't pay the extraordinary amount they wanted to charge to live here."

"10 days without a working fridge. Left numerous voicemails to the apartments, called the main office for Atlas directly yesterday, still nothing. I put in a written notice 8 days ago after I didn't hear anything 2 days after speaking directly to the apartment manager when he said he would call the repair company. I called the repair company and they said they had no work order. Not only that but I have lived in the same apartment complex for 9 years and this year the pool was left unopened and in disgusting shape. Atlas took over about a year or two ago. Since they've handled this property the service has gone severely downhill. Also when I moved in to a new apartment in the same complex about 6 months ago there were numerous issues with the apartment that I notified them about within a few days of moving in. Most of them were fixed in a timely manner but some of them were not fixed at all and if I hope I don't get stuck having these issues taken out of my deposit because I refused to sign the paper saying all was good in my move in inspection. Sent emails with photo proof within 3 days."

"How do you get a hold of someone?? The rarely answer the phone. When they do they tell you to email them. Then they never respond to your emails..."

"Went here to inquire about apartments a long time ago before rental prices skyrocketed. The people were very nice and we got to look at an empty unit immediately. They were up front about the place needing work overall and didn't try to "polish that turd" and I appreciated the realism. The unit itself was very standard apartment nothing special really. Nothing horrible either just kind of average. We ended up passing because we decided to not live in beaverton, but at the time it seemed like an okay place to live."

"I thought I could make a home at Valley Park Plaza, but I was sorely mistaken. I had maintenance issues the entire time I lived there, from having my move-in delayed 3 days because of leaking and clogged plumbing, to a fridge that dripped about a half a cup of liquid every day and an oven on which the top heating element never came. The on-site manager repeatedly denied that these were real problems and only fixed them just before I moved out after months of asking. I had to submit repeated requests, and they never told me what days they’d be entering the unit (which I requested because I have an indoor cat), so I was only able to tell they had been in because of the trash they left and the dirty footprints on my carpet. They never told me how it went either (whether they were waiting on parts and would come back later, or whether they had decided that this is how an oven is supposed to work, etc.) until I called or emailed to ask. Aside from all the appliances having issues, the windows were terrible too. When I moved in, single pane windows didn’t seem to be a big issue, but all through the winder condensation built up on every window even if I wiped them down with a towel. This meant that black mold built up in the rims. I kept trying to deal with it thinking I was doing something wrong but then I spoke to the neighbors and they all had the same problem, and one family even had to move out since they had a newborn and the black mold had spread to cover a whole wall. They weren’t the only ones to move out either! Despite the terrible conditions management increased the rent hundreds of dollars, forcing 5 of my neighbors to leave even though they’d been there for years. Don’t count on your rent to stay affordable here! I would especially warn anyone not to move into any of the below-ground two bedroom units or the apartments above them. These apartments have flooded multiple times: recently in the summer of 2015 and the winter of 2016, forcing everyone in that section (including the second story) to move out right before Christmas! A huge remodel effort was undertaken on these apartments, but instead of adding any pumps or flood protection they just piled sand bags around the edges, that still hadn’t been removed months later when I moved out. All in all, with the broken down appliances, poor communication from the management, out of date plumbing and windows, flooding, mold, and skyrocketing rent, I would never recommend that anyone live here."