Landmark Apartments 7915 Southwest Hall Boulevard, Beaverton, OR 97008

"TLDR: Water leak for 3 months, only recently repaired. Water damage is extensive, in both the living room and bedroom. Still has yet to repair that. They keep scheduling days for it and they keep delaying it. Update 2024: it's been over two years since I left a previous 1 star review. Since then, there has been multiple management changes so those previous issues are less relevant to my current ones. I wish I could say things have gotten better but they have gotten MUCH WORST. A month ago a water leak caused uprooted us from our bedroom for a week and a half and ruined a lot of my childhood belongings. Now, I will saw that water leaks can't always be prevented so it's not entirely on them. But guess what? Two weeks after they told us we could move all our stuff back, the same exact leak happens. They assured us they fixed the problem and lied about it. Now I need to use my PTO to uproot my bedroom a second time because they never bothered to fix the leak. Just to be clear, management has been really nice to us. But pleasantest on the phone doesn't give you a better review score. Results do, and so far the situation is even worst than it was two years ago. Id lower my score if I could go any lower. Update (February 2024) It has been two months since we've notified the landlord of the roof leak. It is still not fixed. We have been left without a bedroom for most of winter. Our bedroom furniture is cluttering the living room, making it so we can't have guests over. New Years, Valentines Day, Presidents Day, Super Bowl. All of these events gone. The portfolio manager did reach out to me and assured me that once they got the HVAC people here, the problem would be fixed. She then gave me $500 credit on my rent, which was nice at the time since it was only a few weeks into the problem. But, earlier this month they realized it was the roof all along and it's somehow taking over three weeks for them to schedule someone to come out and fix it. 03/14/2024: They have finally fixed the leak last week. But, none of the repairs have been made yet to our apartment. Repairs were supposed to start three days ago but the restoration team had an emergency. So it's delayed to this Friday. It's just crazy to me that we're expected to continuously believe the landlords are simply victims of circumstance. There's been like a hundred things that have delayed us getting back into our bedroom, and it's supposedly never the landlords fault. It is your fault. Plain and simple. Here's why: 1. No periodic roof inspections or cleanings. Some of the roofs have an inch of moss growing on them. They clearly are not cared for 2. Hired low rated roofers who missed two damaged sections of the roof 3. Misidentified the issue as an HVAC issue. 4. No expedited repairs. Had to wait as long as humanely possible because this wasn't an "emergency issue" Also, in response to the updated reply: There were multiple consecutive dry days in February. I know because I was literally dragon dancing OUTSIDE for Chinese New Years 3 times a week for all of February. I even have KGW news coverage of this. Update 3/15/2024 SOMEHOW GOT WORST AS UNBELIEVABLE AS ITI S. Were told repairs were starting today after multiple delays. Then just got told there is MORE DAMAGE IN MORE ROOMS then we were even told about. So now our living room, the only room we can sleep in, is also water damaged. It was originally tested as dry but because of the extreme delays water eventually made its way to it. This must be the the single worst apartment in all of Portland Metro. ALSO the portfolio holder has been NOT been replying to my emails and instead sent her assistant to talk with me because apparently the habitability of her apartments isn't important enough for her to respond to."

"I’m thankful that this was my first ever place of my own. The apartment had little to no problems, and we really appreciate community manager Tucker’s dedication to the property."

"I’ve lived here two years. There have been multiple management changes and contractors. Some good some bad. Only reason I’m giving 5 stars is because of Travis with Local Landscapes. He does an amazing job keeping this complex looking nice. He went out of his way to help me with something that management has ignored for months. Travis has a great work ethic and customer service. He does the little things that the other landscapers have ignored. He does so much more than just mow the lawns. The apartments themselves are ok. Spacious and very dated, I can hear my neighbors nonstop. Poor insulation and moldy."

"I love this property! The units are huge and the ceilings are so high! The manager Tucker is great! He is really cleaning things up. Every time I see the property it looks better!"

"We lived here for 4 years before purchasing our home so obviously it wasn't so bad that we needed to leave, buuuuuut this place was awful. Aesthetically it's very nice, but the pretty face masks the mold problems and ants that feed off it (did you know ants aren't always after food crumbs? I didn't before this). The mold got so bad in my daughters room that she was having respiratory problems, my wedding dress ended up with mold stains from being in the closet, and the water damage was apparent on the window surrounds. The whole time we lived here they constantly were replacing the siding and the plywood under was always black and rotted. Also the walls are very thin so I heard more from my neighbor and vice versa than was necessary or wanted. The plus is that the location is fantastic! It's on bus lines, close to 217, and a nice walk to the farmer's market/library. Rent is also relatively low in comparison to others. All in all I would never recommend this place if other options are available."