Sleep Inn & Suites Roseburg North Near Medical Center

"Had an issue with a hotel we checked into ended up leaving and coming to the sleep inn and the front desk guy Alex was amazing and helped us out and gave us a 10% Discount added to our room to make sure we had the best experience with our kids and mainly needed the pool and hot tub for us to have something to do. The other hotels pool was down and that’s the only reason we went there. Alex was a real awesome guy so friendly we gave him a tip he was so awesome we need more people like him in this world very polite down to earth and extremely helpful. I’ll def be coming back to this hotel because of him!!"

"We arrived to this place after reading some good reviews online and checking out the photos. I had accidentally looked the the pricing for 2 double beds instead of 2 queen beds on a 3rd party app. When we arrived we asked the woman at the counter for the price for 2 queen beds. She gave us the price and my husband said “we will book online really quick cuz it is less on the app.” The woman got a snarky tone and stated that I must have my information wrong and that it was probably for two double beds. I checked and admitted the mistake and apologized. We continued to check in with the woman for the 2 queen beds instead. During the transaction she was completely unfriendly and seemed annoyed to be helping us. She told us to verify our information on the screen to make sure it was correct. We told her the city was wrong and she snapped back “just push continue and we will fix it later!” We got our keys and went to the car to grab our belongings. We came back in and headed to our room. When we got to the room the door would not open. We tried several times and it appeared locked from inside. We went back down to the front desk and told the woman at the desk that we can’t get into our room. She stated “well did you wiggle the handle?” We said no. She said “you didn’t do it right, you have to wiggle the handle.” We ended up canceling our room and going elsewhere. The lady even had to go check the room when we canceled to make sure we didn’t have someone in there even though all 3 of us who checked in were present. Not a good experience with the staff and weren’t able to base my rating off of anything else there. Will not book here again."

"I have always had a good experience every time I stayed. The rooms are always clean, the hotel is nice and clean, even the laundry room is clean! the hotel is safe. it's always the same people working that go above and beyond for their jobs, everyone that works there is great! the breakfast is great! I highly recommend this hotel."

"I came from Michigan for a witness case and was very happy with the 5 days here. The services were very kind and respectful. Alex did amazing at making sure everyone was happy and having a good time. I Thank him a lot for everything. The rooms were very nice and most definitely relaxing, an being able to open the windows and have a amazing view of the mountains. I definitely recommend a stay here. For the price you can not complain. Hot tub and pool was used every day. So definitely worth the price. And would 100% stay again next time I'm in Oregon."

"The staff were very friendly. I stayed one night and left my clothes in my room, but they were safely delivered to my Canadian home. The room was clean at a good price and the location was convenient as it was next to the highway. Next time I have the chance, I would like to stay one more day. Thank you"