Mattress Firm Grants Pass

"Got most of my info onlne before I went into the store. I tried many a bed on my visit last night. I found one that doesn’t drain my wallet and feels good and firm. I did not catch the gentlemans name and he gave credit for the sale to Lillian. I saw her in person once, when I fist started looking for a new bed months ago and he was very kind to do that. It's nice to see him give credit to her, even though he did most all of the work."

"Sales staff suck big-time!! Thiefs with the morals of a shady used car sales person. They'll tell you anything to make you feel comfortable giving thousands of dollars to them and when you are unhappy they will lie to you some more to prevent you from getting any of it back!! Never again Mattress firm!! I'm telling ALL my numerous friends and family and anyone else who will listen not to step foot in your Grants Pass Oregon store. In a relatively small town, people talk and people listen to each other."

"I was in the grants Pass store purchasing a new mattress and hadn't bought one in 20 years. Our sales person was Derik, he was amazing and explaining all about the different mattresses. Thanks to Derik I got just what I wanted. Thanks again Derik for the great service."

"Customer service was great. Bought a bed , box springs and base plus delivery and paid about $2500 less than anywhere else I looked. Shop at Mattress Firm first and you won’t have to shop all over."

"I dislike doing a how did I do question. I see it as weak. However, Lilian did a great job. Personable and professional all rolled in one. She needs a raise. So far I'm also enjoying the bed. It's not yet puffed up all the way but it's comfortable now. I'm looking forward to yhe fully raised mattress and getting some great rest."