Grange Co-op

"I bought 4 chicks (2 Silkie Bantams, 2 White Crested Polish Blacks) on 3/8 and by the morning of 3/11, all 4 were dead. They came with Coccidiosis. Lucky, I was able to keep the other chicks I got elsewhere from contracting it. When I alerted the manager about it, he pretty much shrugged his shoulders and said that happens. They weren't able to do any sort of refund/exchange even though the 1st one died before we went to sleep that night. Unacceptable. If this is a common thing, they should be feeding these birds medicated food while in the store to mitigate disease"

"They carry everything you need for farm, ranch and garden. Staff is helpful and knowledgeable. They support youth programs like 4H and FFA."

"I wanted to support a local small business when sending a sympathy gift to a friend who lives in Grants Pass. When I called I got top notch, above and beyond service from Nikki and Kim! Their kindness meant so much at this time. A company is only as good as their people…and the people here are AMAZING!"

"I recently had my first experience at the Grange Co-op, and unfortunately, it was far from positive. From the moment I walked in, I felt as though I was being stalked by the staff. As I perused the aisle and inspected the clothes I was approached by staff telling me I was deliberately messing up the departments and that "If I wasn't going to make a purchase I need to leave" from an older lady who works there, who looks like she's never smiled a day in her life. After telling her I do plan on making a purchase she scowled and just proceeded to follow me around the store my entire time and even staying by the fitting rooms waiting for me to leave, which I do believe should be an invasion of my privacy. I even went to the complete opposite side of the store just to see if she would follow me over there and low and behold she was. Customer service is a vital aspect of any retail establishment, and the lack of it during my visit has deterred me from considering this co-op for future shopping needs. I hope that the management takes customer feedback seriously and addresses the apparent issues with staff behavior. A welcoming and respectful environment is crucial for the success of any business, and the Grange Co-op fell short in providing that during my visit."