Beacon Building Products 1575 Salem Industrial Drive Northeast, Salem, OR 97301

"I went in and asked how many shingles are in a bundle, and was told 21. I needed 45 to complete the job. So I ordered 3 bundles knowing I would have extras. Actually there was 23 shingles in a bundle and I only needed 2 bundles. I asked what the return policy was and was told " 20% restocking". But when I returned them I was charged 20% plus $6.00 "processing fee". Buyer beware of this company."

"Friendly desk and yard crew who have been happy to fill my occasional, small orders."

"Bought 3 bundles of shingles out of their hundreds they said they had in stock. I brought it home and decided to have a roofer look at it first and they said they use their own shingles so I went back the next day to return them. Charged $30 restocking fee. I was told this restocking fee is a corporate policy and cannot be waived. I will never be doing business with beacon again. I get better deals and Home Depot or Lowe’s and can return anything without anytime of penalty. Employees were nice just sounds like a bad corporate policy. Policy would make more sense if it was a whole pallet or Something."

"Yesterday Allied delivered and placed 4 pallets of shingles for me. It was not surprising that a lady drove the truck, but I was totally amazed to see her carrying full bundles of shingles across the roof on a 92 degree afternoon. She is not a big woman but she kept up with the conveyor belt and did more than her share of the work because she had to carry the shingles twice as far as the other rooftop worker. It was amazing to say the least. The five stars were earned by that astonishing woman."

"My contractor ordered and paid for a certain color of shingles to be delivered 3 weeks ago. They delivered the wrong color and are impossible to work with to get this fixed. They charged me another $250 to deliver the right ones but have made no effort to allow me to choose the right color. They were paid to deliver a reddish brown color they delivered grey with a blue stripe. I'm terrified of what they will choose to deliver tomorrow. They said they'd text message pictures of my choices to select from but never sent anything. Buy your building supplies anywhere they are horrible to deal with."