Sleep Number

"Bought a bed about a month ago. Beware: when they talk about a "trial," the trial doesn't include the frame. So, if (as was our case) the frame is the thing you are "trying," surprise!! You bought it, you keep it! They will not volunteer this information when you buy the bed, so be very careful to read the reams of lawyereese you sign before purchasing."

"Friendly reminder: You are buying a literal air mattress for several grand. It’s a foam topper with air mattresses stuffed in each side. Embarrassing. Instead of handing them your money, buy a better bed for an eighth of the price elsewhere and give me the rest of your money. This company deserves nothing."

"Roxana assisted us with product selection and purchase details very ably. We did have a few issues with the iPhone application and existing online account. In particular, it referenced an old Sleep Number bed (which I no longer have) and was shared with my ex-wife, who now presumably has access to the new bed to be delivered shortly. There doesn't appear to be any mechanisms to remove these old bits from the account either in the app or online. It's hardly Roxana's fault, but rather an issue of poor software design."

"My experience with Sleep Number Corp. at its Tigard, OR store was an enriching one. I had an excellent salespersonk, Deborah Moran, who asked the right questions and guided me, step by step, to the model I-8 that I purchased. If your sales counsellor begins with Qs keyed to your sleep style and needs, they put you on the most resultful track. Now, I'm just waiting for Sep.15 delivery Jim Shorr, Beaverton, OR"

"Roxana was polite, easygoing, answered our questions, and showed us all their options. We got lucky that no one else was in there at the time we went, so she could give us her undivided attention. Place was clean, well organized, not crowded with stuff etc. The beds are NOT cheap (about the same as a decent, but older used car) - but if you've reached a point where you want or need to consider getting one, this is a good place to go."