Jimmy John's 3312 Lancaster Drive Northeast, Salem, OR 97305

"Had no idea they weren’t delivering on their own anymore. Ended up waiting about 40 minutes for my sandwich and missing out on my lunch break. Driver also made me go outside to meet them as they didn’t want to leave their car. So had to leave my station alone after my break was over. Food was great and the associate on the phone was pleasant though."

"Been here a few times, and never had a bad sandwich. The staff is always welcoming and friendly"

"*Posting for my dad* Ordered almost every week from here. Last week I ordered a sandwich and spent $28. They delivered to the wrong address. I called in and they said their is nothing they can do. I will not order from them again. Very disappointed."

"Poor management here. I ordered a #16 but got a tuna which apparently is a number #15, instead of being their error it's mine for ordering my sandwich # instead of by sandwich name, since apparently the person taking my order is hard of hearing? Which is fine but not happy I just paid 18 dollars for a tuna sandwich.. No offer to make it right unless I want to make another 20 min drive up the store. So maybe they should repeat the order back to the customer to verify it's correct and hand the receipt out as you pay instead of shoving it in the bag expecting your order to be correct. Customer is not always right, and management could care less about keeping customers happy and handing out orders without error"

"10 minutes in the drive through for one sandwich . Served rotting brown lettuce, inside the sandwich and as the wrap and no receipt for the customer survey. Received tomatoes in place of hot peppers. - edit to reply to "Owner" Not my job to repeat information. Do it yourself or send me some money. I got bills."