Discount Tire,

1890 Lancaster Drive Northeast, Salem, OR 97305

"First time at Discount Tire. Very easy to order. Fast friendly service in the shop. I needed to reschedule my apt and they were able to get me in on the same day, later in time. Pleased. I will definitely return!"

"These guys helped me out big time today. I got 3 new tires but ended up needing to be towed home because I had some issues that had been uncovered during the change out (not their fault and not an issue that can't be fixed). Talk about feeling grateful. I was towed at no cost to me to my place down the street. You guys are amazing! I appreciate you so much."

"This was my first visit to Discount Tire. I'd like to start out by saying that I am very impressed with Mr. Ace Cruz, the Senior Assistant Manager. He helped me get the exact tires and wheels that I wanted. I initially placed my order on-line. There were delays in receiving the tires and wheels due the recent snow and ice storms. This was not Discount Tire's fault. The tires I wanted were either sold out or on back order from the MANY other retailers that I shopped at before making my Discount Tire purchase. Not only did Discount Tires have them, but I got them at a great price. The same was true of the wheels. These were a clearance item and I wanted them for my winter tires. Mr. Cruz was able to get them for me as well. In addition he kept me informed of the progress of the tires and wheels being shipped across the country. When I arrived at my appointment, I was told it would take about an hour to install the wheels and tires, which it did. While I was there waiting, I had the opportunity to watch all of the staff members interact with their customers both in person and on the phone. Once again, I was very impressed with excellent customer service that the staff was providing to their customers. Everyone was courteous, friendly and professional. It was obvious that they do care about their customers and that they would do anything and everything in their power to help their customers get what they wanted and needed. So, I went ahead and bought a second set of tires for our SUV at that appointment, as I found out that our current tires were running very low on tread. Normally I would have shopped around, as I had until April to find those tires. However, after receiving excellent customer service myself and watching others get the same, I decided that this Discount Tire location is my new place to buy all of my tires. Thanks again Ace! You are the reason that I will be buying tires for all of my vehicles at Discount Tire. I really appreciate the fact that you really went out of your way to help me. I really appreciate it!"

"Awesome people and really nice. They took a nail and fixed my tire and didn't charge me. Make sure you make an appointment if you can or you'll wait a bit. I'll be happy to pay just a little more for tires from them due to their customer service. I bought tires from tire rack for my truck and discount tires installed them. A year later they needed balanced and I took it to one when I was in Wyoming.... Rotated and balanced free of charge. Highly recommend these people!!!!"