Valvoline Instant Oil Change 6900 Southwest Nyberg Street, Tualatin, OR 97062

"I highly recommend this place to do the services on your vehicle, I recently started bringing my two vehicles here, and all the staff members are super friendly and professional !"

"A friend of a friend of a friend had there oil changed here on 2/2/24. After they left, there was a burning oil smell. They read on the internet that sometimes oil spills - no big deal. A week and a half later still smells of burning oil. Took car to regular mechanic who literally chuckled as he said, I have no idea what they did, but there was oil “dripping” from your differential.they contacted Valvoline Instant Oil Change and asked for a refund on their work - and was told to go pound sand. Beware and do not let these people anywhere near your car."

"UPDATE - avoid this place at ALL COST My claim was “reviewed” ahem by the “district manager” and he saw “no incident” and my claim was denied. I guess the oil all over my engine magically appeared and not caused by the incompetent idiots working this place. Won’t even take responsibility for the damage caused. DO NOT ALLOW THESE AMATEURS ANYWHERE NEAR YOUR VEHICLE . I am requesting a full refund on the synthetic oil change I received on 2-2-2024. Please contact me and I will provide documentation. Your employees spilled so much oil on my engine there was a brining smell for a week and a half. I finally took my car into my normal mechanic to make sure that there was nothing seriously wrong - he literally chuckled. He could not figure out how your employees could be this incompetent. I was charged a little over $100 to clean up the mess your employees caused. Please contact me to make this right. Do NOT trust your car to these"

"Jake and crew were extremely helpful. One of the nicer locations I’ve been too. Definitely will be back for my next oil change."

"The guys working here were not kind or friendly this late afternoon/early evening today. The girl on shift was the only one who seemed service oriented. She was so helpful. We pulled in wondering if we could get help with something outside of services listed. She went above and beyond drawing on past experience with advice. The guys were unprofessional for a customer service establishment."