Craig Air Conditioning 3205 U.S. 69, Nederland, TX 77627

"Absolutely amazing service. Got to talk with Mr. Craig for a little bit while he was at my home changing out my fan motor. He is a caring person that just wants to help people out. I will always recommend him to anyone that needs help. When I replace my system he will be the one I call without a doubt."

"Do not be fooled with all the perfect reviews. To be told he had over 30 years of experience with leaks. As a true, honest businessman who cared about the customer no matter the skin color/gender etc. should have given equal customer satisfaction. Instead if your not worthy of his services he will fill your unit with freon knowing it has a leak. When called, told & asked about diagnosing the leak and given a response of $95 fee. He even asked & verified again 30 mins before the arrival about the leak on the unit. Instead, he ignored the conversation and took it upon himself to handle it the way he wanted to and decided on his own to take the fast easy way and not have to be bothered with doing the proper work he knows should have been done. Three phone calls and each call was about finding the leak and he failed to do the services the proper way that were asked to be done & he knows should have been done as he does other customers. RIP OFF... WOW. Yes do not be fooled by all the perfect reviews. I did not get that perfect service I imagined and was fooled by those perfect reviews. I was not worthy of his time, expertise nor 30 years of knowledge and was shown. It's amazing how companies treat each customer differently for whatever the reason is in their minds. WOW"

"Mr. Craig came out to my house the same day I called him due to issues on my Pioneer mini split that I had installed myself. He was able to find a manufacturer defect on one of the internal components of the unit which I never would've found! He did a great job and didn't give up until he got me up and running correctly. Definitely recommended!"

"Mr. Craig was a professional and kind hearted gentleman. It was after hours called and told what was the problem he came within 30 minutes. We had no heat the thermostat screen was black did no what to do so I called him .He came back the next morning and replaced compactor a new thermostat"

"Long story here. So after recently buying a house in January of this year, this summer had us experiencing some AC troubles. Using American Home Shield and two separate companies...no one could get to the bottom of what the true problem really was. Finally, $3500 out of pocket on things that may or may not have truly needed to be done, and a complete system replacement...we were still feeling the heat. After having enough, I decided to call Craig's out of pocket and see what he could do. He came out immediately and without hesitation on a late Saturday afternoon, and within five minutes of being in my house, figured out what countless hours and 2 other companies with their 5 different techs couldn't. Within 45 minutes or so, our AC unit has never worked better. He also texted and called after the visit to assure everything was working properly and refused to charge me until he was confident we were satisfied and the problem was properly fixed. I can't recommend this guy enough. Call him now!"