CVS 5902 Read Boulevard, New Orleans, LA 70127

"I have observed a marked improvement in the pharmacy. Ms. Sandy has brought a level of professionalism not seen before at this location. I picked up my prescription today in the drive thru and was greeted promptly. I was told someone would be with me. The young lady who came to the window was pleasant and helpful. I am so happy to see this transformation at our New Orleans east location! Kudos to this team."

"Great customer service and the extra bucks and coupons are a good incentive to shop more with CVS"

"Monday, October 02, 2023: To: CEO Ms. Karen S. Lynch: The manager Katina or Katrina at the CVS store located at 5902 Read Boulevard is horrible because she bragged to me, on a previous occasion, about hiding in the back of the store and letting her staff do all the work She had to work the register on Monday October 02, 2023 and needed assistance with a customer who was using a coupon. Katrina/Katina did not have a clue on how to apply the coupon. Many times you walk in this CVS store and no one is at the register and you literally have call out loud, hello,hello,hello (when you want to check out). In addition, I showed my valid drivers license for a purchase but covered my address. I showed her assistant my face, date of birth, drivers license ID number; everything but my address. And, the manager Katrina (dark skin black lady with the pink glasses) stopped the $70 purchase. Walgreens had no issues making the sale. Go Walgreens and go Walgreens for always having someone at the register who greets patrons. Katrina would probably card a 80 years old. I won’t say my age though. This store manager, located at 5902 Read Boulevard in New Orleans East, is ignorant, lacks professionalism and needs retraining."

"Pharmacy employees are short, uncourteous, and overall unpleasant. The experience I received at the drive-thru on 9/21/23 @ 1:14 p.m. by a black female employee was appalling. I requested an Rx's availability and was not given any helpful information. The employee didn't offer any suggestions when I asked if it could be attained at one of their other locations. She yelled, " I can't do that! " and "hung" up before I could ask further. I dislike having to leave my neighborhood's pharmacy but they do not deserve business. This employee needs customer service training."

"Called in today 09/12/2023 2:51pm with a question. The young lady that answered the phone wasn’t pleasant at all. I greeted her. She did not greet me back. She doesn’t have any manners she answered the phone as if she was on her personal cell phone. She used words such as “Uh huh” when I said “Ok, Thank You! have a nice day” what type of pharmacy store is this. Learn to be professional!"