Encore At 9th Avenue 3609 Jimmy Johnson Boulevard, Port Arthur, TX 77642

"Please read before moving into this apartments. In case you guys may not know most of the apartments have uneven floor which it wasnt a big thing for me. But something that bother me a lot was that not having even a month of being here I didnt had water for a whole day and another day the bathroom cealing was leaking. Wonderful place, good looking but needs improvements also the laundrys are completely demolished and the pool doesn't have maintenance at all."

"I currently reside here and its wonderful. Any problems i have they on it the very same day. Also, i wanna give a big shoutout to the office manager for having the parking lot lights fixed so i feel safe going home."

"I gave them one star, if I could I wouldn’t give them No stars. Them females in that office is stealin, how can your drop box get broken into inside the office. Then when asked, did they make a police report…the female go say no. Why not? How can if it gets broken into on a weekend, a money order that was put in there after the supposedly broken into Dropbox…be cashed and she have to pay again. No they in there stealing the peoples money orders. Then get mad when you confront them about it. The Mexican girl was lucky I had my baby on my hip…she definitely would have caught these hands, with her nasty attitude and mouth. She don’t know how stupid her explanation was and how it didn’t make any sense. Then to make matters worse, the apartment has been taking on water for months now, and they will not come see about it. Absolutely not staying here…moving out ASAP. I do not recommend this apartment complex to anyone."

"Currently renting here, but don't think I'll be renewing the lease. I've been trying to get the office to give me a quote on carpet removal for about 3 months now with no response. The office takes forever to respond and only do when the issue has gotten out of hand and they tend to give you the run around. The apartments are good if you want to stay temporarily, but I would not recommend long term."

"Apartments are very dark, does not have any natural lighting so it becomes very depressing. Renovated apartments are very cheaply constructed. There is NO security gates, whatsoever, so anyone just passes through. Went to go walk to the corner store for a snack, and roommate and I were harassed when walking back to our apartment by a car following us. For $725 a month (was raised within a few months from $650.) I’d expect some security and more amenities for residents. Only giving this review and extra star because apartment manager, Heather, is good at her job and knows how to communicate. Will not be renewing lease and would not recommend. Spend the extra money to live in a SAFE environment."