Pilots Pointe Apartments

"DO NOT LIVE HERE!!!! I am a student at LSUS and have to move off campus because of the HORRIBLE living conditions. You’ll go MONTHS without hot water or internet. Management does nothing and do they give you discounts? No. Upstairs neighbors there are loud baseball players. They’ll stay up till 3 am partying and does the complex do anything? No. Literally cannot sleep. Me and my roommate combined made 5 noise complaints and they just send someone to ask them to quiet down. There’s a light by our apartment door that attracts H U N D R E D S of different kinds of bugs. The funniest part - if you take the light out they threaten to charge your account 50$ for property damage."

"Daughters stayed for their first semester just to get use to living the apartment life. First it seemed good. Then the problems started… 1. The gate only able to get in with a key card, so after about a month they start keeping it closed. Parents, family, friends couldn’t get in unless the student walked down to the gate and let them in or you wait until someone came in that could open the gate. When they finally fixed this it was you would put in a code and called the student. Sometimes it worked and sometimes it didn’t. 2. There is a counter between the kitchen and living room. Do not put any weight on it. It will break! Poorly made. Sent pictures to a construction friend of ours and said for us to definitely fight to get it fixed without being charged, which was a ridiculous amount. It took over 2 days for my husband to get a manager to even talk to. 3. They had the dishwasher leak and it soaked through the wall and floor. Our daughters dresser and the wall behind her dresser were covered in mold. The job to clean and dry the area was poorly handled. The only good thing I can say is the girls said they felt safe and the apartments look nice. I am not a complainer at all. Usually love to let people know great a place is. But, parents beware. Dorm room prices with terrible care."

"Living here is fun. Very nice for a college apartment."

"Very nice people and always with fun activities!!! Feel sad that I’m graduating soon and have to leave soon!"

"The place is great, especially the renovated apartments! The pool has regular open/close hours as well! Service requests, however, could be done faster. I can't wait 3+ days for my AC to be fixed on a hot day."