Scott Family Physicians

"Have been going there almost as long as they have been open. Dr. Menard has ALWAYS been kind and helpful. As a medical staff, and friends, they have taken very good care of me and have gotten me through some really rough times and emergencies. Dr. Menard has always looked out for my wellbeing. As far as I'm concerned, they are number 1 in my book!"

"The receptionist doesn't seem the least bit concerned with customer service, but she does show up for that paycheck. The other staff I've heard good things about which is why I was referred, but I rather deal with a lifetime of depression rather than dealing with Chrissy after losing my son and seeking help."

"Chrissy has terrible phone etiquette. Always seems very frustrated to be dealing with patients. I've been going almost a year and it takes A LOT. To do reviews. I'm satisfied with the NP there. I've taken to consideration the overwhelming strain, this virus has put on all medical offices. It doesn't take a lot to be pleasant."

"Been going here for years... Never have I been talked down to the way one of the nurses did over the phone to me. She was so rude and was telling me that I was lying about my pain in my hand. However, the Nurse Practitioner that I see is Melissa, she is the diamond in the rocks. She is the best and most authentic nurse I've ever met and is the reason I go there. She treats you like a patient and a human and doesn't try and prescribe opiates or benzos just because it's quick and easy. She cares about you. The wait times are sometimes absurdly bad. I've waited 3 hours past my appointment time before. I've waited 1.5-2 hours MANY times."