Shell 6930 West Bert Kouns Industrial Loop, Shreveport, LA 71129

"The lady who works here in the morning is a complete characteristic of a no good piece of worthless Karen. My key is broke off in my gas tank on my motorcycle and I needed a flat head to òpen it, Which I should have had one knowing I have the problem. I tried asking the lady at the counter if I could use one and she said they had nothing then I asked the security gaits for help which he went to ask her and look at the fleas in fluffy she had one the whole time."

"Pumps are broken they pump Gas slow af took 15 minutes legitimately to get a 15$ tank of gas. Don't stop if in hurry. Trash"

"Slowest gas pumps I have ever seen. Took 10 to put $35 in. Don’t usually buy Shell but we had gifts cards"

"I stopped for gas, potty break and to wash the huge bug mess from my windshield. Gas price was great which earns 2 stars. There was nobody to help customers even though it is a 24 hr station. No restroom available, there was trash everywhere and no paper towels and no soap OR water in the window wash bins. The squeegee were super black and disgusting too. Where was the cashier? How can they just abandon post? There was no sign posted saying why they closed. The hours were posted open 24 hrs."

"If I could rate 0 stars I would! We pulled in here to get a pack of smokes. My daughter tannin to get them for me but returned and told me the cashier said she was under age. Her bd 2-8-99. I went in then to question this and was told the same. HONESTLY???? She really needed to get a calculator out. I pointed out the sign 2 ft. Away from her face stating,, if you were born on thisthis day after 1998 you are of legal age. 1999 is after 1998. She still insisted she was under age. So, I still wanted to purchase the smokes but she said no idea won't sell them to u because u r buying them for her, my daughter. I explained to her I had sent my daughter in for me but she insisted I was buying for my daughter & told me to go to store next door. Her customer service was horrible. And apparently she can't add or subtract"