UNIVERSAL FURNITURE STORE 333 West Esplanade Avenue, Kenner, LA 70065

"After going to multiple furniture stores, we finally found my rocker recliner at Universal Furniture - Kenner. Being pregnant and a plus size woman, I was looking for something roomy, sturdy, and comfortable. As soon as we entered the store, team member Keyonna greeted us and showed us to the recliner section. She showed us the larger options and then landed on the rocker one. She even gave us some space to try it out and make our decision in private. I so appreciated that, because we didn’t get that kind of service or respect at other stores. She was so kind and helpful. It truly made our experience better. As for the store, it was very clean and organized. All team members were friendly. They quickly and gently packed it in our vehicle. I definitely would recommend this place to anyone. Especially since the price was a steal!"

"Keyonna will always be my sales lady whenever I go to Universal furniture she’s so on point and very knowledgeable go and see her she’ll definitely help you out I’m a happy customer thanks Keyonna"

"It was an pleasure to get my new furniture that I purchased the salesperson Keyonna were very helpful and professional with everything for me and my mother we got everything we needed and I will recommend anyone to come she’s great help if I can I will give her 10 stars thank you again Keyonna!!!!!"

"The customer service was lacking. The sales woman didn't know the basic difference between a credit soft pull and a hard hit. She lied and said it doesn't affect your credit. Or maybe just a couple of points. She was not well trained or knowledgeable. I also had to come back for the furniture bc the entire staff was trying to order lunch. Felt as if the customers were a burden. But the couch was great. Very comfy."