The Home Depot 2625 Veterans Boulevard, Kenner, LA 70062

"After having to find someone for assistance. I was told that customer service has no idea about the section I needed assistance in as well as I would have to wait 20 minutes for someone who can help. (Great customer service right?) On top of that no cashiers, long line, lack of knowledge, no offer for help, no pay to ring up and bag the stuff, nor do we get a discount. I will never go to this location again."

"DO NOT WASTE YOUR TIME HERE! The employees are nearly nonexistent and, despite having over a dozen lanes and self checkouts, refuse to open more than one. I spent over a half hour standing in line with about $600 worth of stuff. Got frustrated and left for Lowe’s."

"Walked in to find a tool box for work that was suppose to be in stock and an associate told me that it wasn’t in stock. Then, her coworker told me to buy it online and they can assemble the toolbox for me and I’ll be able to pick it up. I left the store to eat some food since I went there straight from work and placed the order online. Three hours later, I get a notification saying my tool box was ready for pick up. I arrived again and spoke with customer service. Waited 30 minutes for my tool box to show up and what do I see? An associate bringing out my tool box not assembled and in a box. Was hoping it was assembled since I could get my coworkers to help me unload it, but it wasn’t. Didn’t want my wife, who is pregnant, to help me since she is not able to lift heavy things anymore due to pregnancy. Not a fan of how customer service works in this store anymore and will be telling my coworkers how they treat their customers."

"Ordered Curbside Pickup, went to get my order. Checked in on the App. Waited 30 mins for them to bring my merchandise. Nobody showed up and i still had no merchandise. I called the store to check on the status. No answer on the phone for almost another 10 mins. Finally i had togo in and talk to customer service and she went and retrieved my order. I hadto bring it to my car and load it in allby myself. There is a reason we have an option for curbside pickup, but it was a useless service for me. I am very disappointed at the service i wasn't given for my online order. Home Depot needs to do better with customer service and answering phone calls forcustomers. Management has dropped the ball on customer service quality expectations. I am a card holder and an advid customer of Home Depot, I pray I don't experience this kind of customer service on my next visit."

"Super helpful… Even on a Sunday. Home Depot was having a sale on pressure washers and we were catching it on the very last day. The team was trying to help us find the specific pressure washer. We thought we wanted, but then we spotted a larger and more powerful unit that was on sale too. It was super easy to find people to ask questions and get real answers. Right now there is a huge amount of plant, flowers, herbs etc."