DoubleTree by Hilton Hotel Lafayette

"Convenient Location / Nice Staff No bedbugs but does have mold spots on bathroom ceiling. Also found dark hair in the bathroom sink & on the floor, which did not belong to us. LITTLE BITTY bathroom. Toilet paper in a t spot. Counters do not looked to be wiped clean of the sprayed on chemicals. Beds aren’t that comfy."

"We stayed during our driving trip through the southern states on our round the world trip. The staff at reception were the best on our whole trip. They gave us great local recommendations and spoke about everything we wanted to know about with confidence. The bed was just luxurious and after a long drive was perfect. We seriously want those pillows! We stayed at quite a few Hilton hotels. They should send staff from the others to see what fantastic service is. This hotel is my new benchmark for service. It makes a huge difference. It has been a few weeks, and that is what we remember."

"We used the Hilton Honors app to check in and get our e-keys. This was a seamless process. We booked the King River View Corner Room on the 11th floor. Upon arriving in the room, the room smelled musty, the windows were dirty with oily fingerprints, the room was very dated with old furniture and fixtures. We asked for an upgrade. The front desk staff was very nice and accommodating and gave us cookies. We upgraded to the King Suite on the 15th floor with the in-room spa tub and walk in glass shower. The room was clean but still smelled musty. The furniture was old and cabinet doors didn't stay closed. Every sink faucet and the spa tub faucet had knob plugs missing. There was a hole in the wall next to the bedroom thermostat. For the price of the room, this definitely did not meet our expectations for a supposed 4-star Hilton Hotel. The spa tub worked well and was relaxing. The bed was comfortable and the sheets were clean. The shower was clean and roomy. The shampoo, conditioner, body lotion, and bars of soap did not smell nice. Again, not 4-star quality. There is no room service for breakfast. The all-you-can-eat breakfast buffet was $14 per person. The food was cold and was nothing special. There were dry biscuits, overcooked dry scrambled eggs, cold home fries, oatmeal, grits, bacon, sausage, fruit, toast, cereal, and juice. This is the heart of Cajun country in Lafayette. The food should be spectacular! The coffee was the worst bitter swill I've ever tasted in South Louisiana. The staff were nice but not very attentive in the restaurant. Definitely do not recommend eating breakfast here. Service elevator was broken, staff said for a week, so housekeeping using main elevators causing it to take up to 10 minutes to wait for an elevator."

"Armani is one of the best servers I’ve had in a while! She exceeded her needs, had great conversations, very attentive, nice attitude not only to me but other guests as well. She’s awesome love her personality. Great food, great people. I will definitely be back"

"Always a good place to stay. Great staff. Great rooms. Cool bar. Good food. The only thing is that it's extremely difficult to take a left out of the parking lot. Not fun. That said, you can't blame them for that. I will be staying there again."