Honest Auto Services,

1700 Lafayette St, Gretna, LA 70053, United States

"Went with check engine light. He put tester on and announced I needed oxygen sensor . Left truck there and he called later saying the bill would be $ 336 to change one sensor. He charged $140 for sensor and $ 195 labor. Seems a bit high as sensors on web run from $49 to $75 and unscrewing the old and screwing in the new is no worse than changing a spark plug. It is under on the exhaust system so he did use his lift. Still feel taken."

"The fact that this place is called “Honest Auto Service” is laughable. John is every thing but honest. He is rude and disrespectful. Talks to women very poorly. I had to threaten to call the police to get him to stop calling and harassing my 19year old daughter. He gave use 72 hrs to remove her vehicle after we determined it was not fixable (that was a Friday) he was closed the weekend, then started harassing her saying she had 24 hrs to remove it he would have it towed at her expense. We sent tow truck that same day to get it and when the tow truck arrived he locked his shop up and left. I would not send my worst enemy to do business with him. He should not have a business. Very unprofessional from start to finish. DO NOT USE THIS GUY. Nothing is honest about this place"

"Worst shop ever. I called to ask about my car and that I already have the diagnostic for my car and he was literally told me “if you have the diagnosis, do it yourself” and hung up. Didn’t even finish my sentence to tell him when can I bring my car in. 0 stars if I can."

"I went to Dishonest Auto to have a hub bearing replaced on my newer model 4WD Ford F150. As one of the mechanics who appeared to be a teenager was trying to remove the old hub bearing, he snapped off the axle nut. Tam, owner of Dishonest Auto, then calls me to say what happened and tells me I need to pay for a new axle for $300+. I go to the shop and see the damage and ask why he wouldn’t use a penetrant first before attempting to remove the axle nut. He begins yelling and making a scene going on about how nobody tells him how to run a business. It got very hostile and uncomfortable. Unprofessional is a complete understatement of this little man’s behavior. In the end I stood my ground and refused to pay for something his teenage mechanics broke by using improper methods. Save your time, money and peace of mind by not bringing your vehicle here to get worked on."

"Highly priced, very rude, He never listened. He cut you off, and then says, “I am very busy”. He charged me for 2 hours $165/per hour including taxes ($330 for labor). On the top he charged $ 80 for not putting any new component. Over the phone, he said, he will put new wire and will charge $ 80. Basically, he charged twice labor. However, it is in handwritten receipt which can hardly be read, says he did repair. Altogether he charged $ 420 for the job. When I called, he refused to explain what exactly he did and said rudely, that “don’t call me again, I have already written on the receipt”"