West Transmission and Total Auto Care

"Greatly appreciated the service, support and patience to help me get my F150 back on the road again. Complete satisfaction from both Ms April and Mr Jamie assisting me with my complex repairs. Customer service as well as repairs were completed with the upmost priority and excellence."

"Transmission went out, I called the next day Jamie's is knowable yet his customer service and communication skills are BARBARIC, when he picked up the phone he just went on and I couldn't get a word in edge wise. Can be Extremely argumentative. He made it seem like I purposely damaged my transmission and everything else that he Said that needed service on the car. He called me and said that the car wouldn't pass a diagnostic because of something else that was wrong, so I went on ahead and had that repaired. Wanted to go back despite the way he talked to me the first time, and my trunk not working properly when I picked it up. In the process of calling to have lens put on He went in again to the point where there were people in my car and they were like what the hell. I called said good afternoon and he was like what??? Extremely nasty!!! He said he worked at Honda on the Westbank for years. Yet the way he talks to you is atrocious. If he encountered a man and talked to him the way he talked to me it would end up extremely different. The lady was the only professional."

"DON'T GO HERE ..... For the most part this place had good reviews so I brought my car there and told them a hand full of things that were wrong with it. They changed the battery and said it was good to go and I said but what about the car blowing white smoke out the tail pipe the minute you turn it on he said it wasn't doing that. I knew he was lying I was drying the car every day it was horrible to drive with the white smoke and shaking it was doing so I got a new battery and a broken car returned to me."

"I had a front drive shaft that needed to be put in on my AWD.Not only did they get me in and get it done quickly. there friendly and fast customer service was a plus making them a five-star experience. Highly recommended. Update: Having to add a new transfer case to my car,I called, and they had someone cancel, and they got me in and out rather quickly considering what they actually had to do. Just a big thank you to everyone over there, see ya"ll soon with some coffee and donuts just to show appreciation."

"The folks at West Transmission saved me! My AC compressor died right at the start of the hottest time of year. They got my car fixed up in a few hours and at a great price! Thanks to Jamie and the team."