Massage Envy 7523 Youree Drive, Shreveport, LA 71105

"My wife recently experienced abysmal customer service that left me thoroughly disappointed. The lack of responsiveness, indifference to my concerns, and overall unprofessionalism made the entire interaction frustrating. It's disheartening when a company fails to prioritize customer satisfaction. On top of the poor service, the staff exhibited a consistently nasty attitude on multiple occasions, refusing to employ any semblance of emotional intelligence. This added layer of unpleasantness further soured the overall experience, leaving me questioning the professionalism and values of the company. Specifically, Ms. Renae Coker's interactions were marked by a conspicuous absence of emotional intelligence, neglecting to consider the impact on the very individuals who contribute to her salary. This oversight only magnified the overall deficiency in customer service, making the experience notably frustrating and disheartening. I’m active duty military with plenty of experience under my belt and the way my wife was treated is unacceptable. Also fake reviews looks at yelp! I been all over the world and this is by far the worst service out there! Hell kuwait was better!"

"The front desk is consistently a 5 ⭐⭐⭐⭐⭐ experience for me no matter who works and that's worth mentioning for any company as apathy is high nowadays. Kyle & LaBrittany have given my best massages to date. Others have been great as well, but the pressure and only communicating when pressure inquiries took place made it worthwhile with LaBrittany every time. Kyle enjoys convo & that works for those enjoy it. He has great pressure. And the front desk: The ladies know their stuff and promote the specials. One signed me up for my membership. I believe her name is Eugenia while the other called to check on me for my arrival and quote the specials at check out. The guys at the front desk shouldn't be overlooked either. Watch your billing each session and for quarterly/annual review."

"Friendly staff, clean facility and a relaxing facial. What I love most are the compliments I get on how good my skin looks!!"

"When I’m in Shreveport, Charley is my favorite esthetician to go to. I feel so blessed that I found her, and she always leaves my skin flawless. I travel for work, so I probably see her a few times a year now, but when I go to Shreveport I try my best to schedule an appointment with her. Sad I missed her this time around. She’s an excellent and knowledgeable esthetician, and hopefully will get to book with her soon!"

"I loved everything about my visit at Massage Envy on Youree Drive! The atmosphere, the great customer service, and of course the massage! Mrs. Rosalyn and Laya are awesome! From start to finish I received excellent service. The atmosphere was welcoming and relaxing. Mrs. Rosalyn and the other ladies at the front desk was super nice and knowledgeable! Laya my massage therapist did an amazing job! It was my first time and I really enjoyed it so much that I became a Massage Envy Member! I rate them a 10/10! I shared my experience with my family and friends and hope they choose this location for their next massage. Yolanda F."