Kroger

"In my opinion and based on my experience this morning at this store, if you are African American, don’t be surprised if you are racially profiled at this Kroger’s self checkout. This morning, I pulled out my wallet and pulled out $5 and laid it on the scanner. I then opened my change purse and hunted for the $.22 I needed to pay for the order (I purchased one multi pack of ramyun & the order total was $5.22). All of a sudden, a self-checkout code was called over the speaker system and the register locked. I could not proceed. I called the self checkout employee over and even she was confused as to what happened, as she saw I had the money out to pay. She unlocked the register and I paid. While I chalk it up to a barely-above-minimum-wage rent a cop in loss prevention, and not the store itself, I won’t be stepping foot in this location again. Kroger - train your people. I know I - and everyone who steps foot inside - regardless of race - deserve better!"

"Don't rely on this company to properly run a check. They blame your bank account in reality they don't have customer service representatives that know what a check is at 7AM. Kroger on mansfield road confirmed there was nothing wrong with my bank account because she had no problems running a check. Just be honest that you don't know what you are doing instead of lying so that you can show reasoning behind your stupidity."

"I am giving this Kroger 5 stars because of their exceptional employee at the self check out named Ty. After helping me with my Kroger account, he noticed that my cart had Velveeta and rotels in it. He said "I think you're missing something in your cart". I was confused until he told me that I could get a free bag of chips, free rotels for buying Velveeta. I was amazed by how attentive he was and how genuine his customer service was. I wish we can have more Ty on this earth. It would have been a better place. I wish Kroger will commend him as this is not the first time I've experienced his amazing service. He saw us with our 2 year old one other time and gave him a sticker. On top of that, he is like the speedy Gonzales of Kroger. Fast, efficient, and helpful. God bless you Ty. I pray you stay healthy and that you have a beautiful life because you deserve it. I can tell how good of a person you are!"

"It’s very convenient and close for me however, I just spent a lot of money to bag my own groceries which I’m fine with but then the lady finishes scanning my stuff and tries to push me along while there is a handful employees to my right doing NOTHING but watching me my bag my own groceries. So if you just have to run in to grab something quickly it’s good but other than that, I’d rather not."

"I gave it a 4 only because it is not as large as some Kroger's stores. However, they had a really good selection of food. I went to find different flavored candies for making fudge. I discovered this location has quite the selection in the baking supply is."