Lafayette VA Clinic

"I’ve had nothing but great services at the clinic. My favorite doctor had to leave us but I’m happy for her . Dr Pilar-Sheplan is the best and I miss her dearly"

"Unable to reach Lafayette clinic to make an appointment for 4 days. Call kept returning to the Alexandria clinic even after they forwarded my calls. Finally went In Person to make my appointment."

"***PLEASE READ*** This deplorable, shameful, sorry excuse for a "medical hobby shop" should have criminal charges leveled against it for gross negligence, malpractice, and profound incompetence. The repugnant Lab staff is openly rude and disrespectful (to WWII and Korea war vets no less, as witnessed by myself and my wife), and when brought to a "supervisors attention, she said she had gotten many complaints before and would speak to them AGAIN (???) Phone appointments can not even be made, because nobody can pry themselves off of Fa**book long enough to answer their appointment line (it hangs up on me after about seven full minutes of ringing), and if by some titanic miracle you get somebody, "ok the soonest appointment we have is 8 weeks from now". SERIOUSLY??? My "Medical Provider/Hobbyist" DR Chemal (?) Has yet to contact me with any blood/UA results since I was assigned (condemned) to him and his useless staff a couple of years ago (I have to repeatedly call them to get results for anything), they never scheduled my annual March blood/UA until the following September only because once again, I contacted them first. He never gave me results from an Xray I requested (I had to call), misdiagnosed my knee (confirmed by the VA physical therapist he INSIST that I see, who then FORCED HIM to refer me to an outside provider, who concurred on misdiagnosis), and have been calling and leaving messages multiple times to even schedule an appointment, for a condition I have that is going on 6 weeks (5 calls so far, I'm waiting with baited breath for a return call - it's respiratory, and no pun was intended) . Way to take care of our Vets VA........ Unless you have a strong desire to contract a staph infection, bubonic plague, or any other colorful fatal ailment, while simultaneously be verbally berated - if you can even bother to get their attention, you can get better health care at your local Taco Bell. AVOID AT ALL COSTS!!!!!!"

"The Staff at this facility are always very helpful and courteous. My primary care doctor Dr. Gautum is one of the best I have ever worked with. He always explains things in a clear and concise manner, ensuring my comprehension. Not sure why anyone would complain about the excellence in healthcare services this VA Clinic provides ."

"I have no complaints at all. I've had several visits since early 2021. MY first visit with my Dr. went very good. Took his time and went over all test results. His visit lasted about 30 to 40 minutes with me. Very thorough. Had prior appointments for blood work, hearing tests etc. I was out of there less than one hour each time. Every one was professional and courteous. I want to thank all of you at this facility for making feel at home and welcomed. THANK YOU."