CVS 100 Edgewood Drive, Pineville, LA 71360

"CVS on Edgewood. Tried to fill a script here that I had been on for years. I was told it would be ready in 45 min, not a problem. Drove Alexandria to do an errand. This time the actual pharmacist came to the window and said she refused to fill this script cause i used another CVS. I told her that I had a coupon for this one and didn't have the gas to drive to the other one. She could have just explained to me why she couldn't fill it but instead She said "not my problem" and slammed down the phone speaker thing. She was incredibly rude and me being someone with mental health issues including crippling anxiety she threw me into a severe panic attack. I seen her and her coworker giggling in the back. I WILL NEVER BE GOING BACK. And I will be filling a formal complaint. I hope your day gets better ma'am and God bless."

"This WAS a great pharmacy to go to, compared to some other name brand stores. Pharmacy here has declined in lack of customer support, lack of employees and codes of ethics have been reduced. Wait time has increased, drive through on Edgewood been closed down, now if your sick or well, come in to get Rx. This keeps up, I will transfer my Rx to a l local pharmacy."

"They are so dadgum slow, can never come here & get prescriptions in any kind of timely manner & the inside is no better. It’s a shame your health insurer requires you to use them"

"Nothing like being verbally accosted by a cvs pharmacy tech! Rude employee was mad because customers were asking questions she couldn't answer. Customers were advised that if we didn't like the service we were welcome to go to another pharmacy, to which several took her up on the offer. Many customers at the drive thru were told that "the computer ain't workin', y'all need to come inside", as I looked at the computer, that was on and functioning. When I finally got to the register (long line), after giving name and birth date info, several times, my prescriptions that had been ready for several days, couldn't be found. Another pharmacy tech finally found them in the wrong bin. Wish I could give a lower review. Long story short, we're looking for a new, better pharmacy."