Dollar General

"Not overly busy. Staff helpful"

"Great store and service"

"This afternoon, my name has been added to the list of all those people, who have been reporting, that items don't always scan properly at Dollar General. People are complaining that many times, the items scan for more than they're marked! Have you seen these articles? At least a half dozen over a year! Today, I bought two dog toys. One for 3.00 that scanned for 3.50. When I pointed this out to the young man, it was my impression, that he seemed surprised! So, after a hesitation, he punched some buttons, the right price appeared on the screen but the incorrect price, did not show to minus out, as with every other retailer. The next toy was marked 3.85 but scanned as 5.85. I stopped him again and pointed out the error. Once again, he hesitated and then punched some more numbers. Right price appeared but wrong price did not show to minus out. I asked if he was sure it had been corrected. He said, "I fixed it." I said I wasn't sure because, it didn't appear on the screen the customer sees. He then said, "I fixed it!" AGAIN! I said that doesn't tell me anything. What do you mean you fixed it? Will it show on my receipt? He said again, " I fixed it!" It was like talking to a robot! You better believe, I added it all up before leaving the parking lot! Another thing, if you are a couponer such as myself, DON'T GO TO DOLLAR GENERAL!!! First off, they automatically assume that you're a crook, passing counterfeit coupons and yes, the crime does exist, I know. The checker stands there and reads the entire disclaimer paragraph, while a line builds up behind! Then and only then, if you're lucky, he scans it and hold your breath because if it doesn't automatically scan, you don't get to use it! I know there are crooks out there but the majority of people, aren't and it is an insult to the customer to assume he's one of them! Dollar General should not automatically assume that their patron is a crook! That's not good business! When he stands there and reads it and grabs the product to make sure it's the right one, I feel like an illegal alien, trying to get into a country illegally! They often reject the coupon and at that point, I usually say, " Well, you keep your detergent, give me back my coupon and I'll keep my money!" Then I go to Super One, where the checker greets me with a smile, asking how my day is and did I find everything! She scans the coupon and leaves it up to the computer to pick up any errors, if any, in the choice of product. Then when that happens, she looks at whatever the product is and compares it to the coupon and if everything matches and it's not expired, she keys it in automatically! They feel, they're making more money from a happy customer, than one who is disgruntled!"

"This store is actually pretty good but I give it a one because the stores sign at the road and on the building have been out for months. There are two spot lites in the front of the store and as you can see by these photos one of them is also out. In my opinion this makes this an unsafe location, not just for the patrons but the staff working there also. This needs to be addressed immediately!!"

"You can always find the coolest things at dollar general aka the dollar store. They finally seem to be getting staff that are better with the customers. Thank you for that"