5.11 By Karl Malone

"The people working here have no personality. Didn’t say hello to us until we went to check out. Asked the girl working. For some help. Was ignored. Maybe it was the ear buds she was wearing."

"Have been here a few times. The reason for the poor rating is that now it's corporate owned, and with that, things have changed. First and yes, most important for me is the military discount. Since it became corporate owned, they took away the discount that was provided. You would think a company that pushes products for the first responders would care and treat that group well. Especially for a company that sells a regular pair of shorts for $100. So yes, I do appreciate it when I can get a small discount. Second, the new group of workers that came with new ownership are not friendly at all. In the past I would walk in and be greeted by every worke, and now they don't even bother to come out from the back until you go looking for them."

"Vast variety of merchandise available on the spot . Absolutely fantastic customer service by Store Manager. All prices MSRP. POTM (patch of the month) included free with the purchase, not sure if there is a minimum spend requirement. NOLA unique patch is sold here. (store exclusive). Going back again tomorrow. )))"

"This store was just recently taken over by 5.11 Corporate from Karl Malone. It is now a company owned store and not ran by a third party. Give them a chance to see if their service increases and to show more consistency in their business practices. Most of the 5.11 locations I've visited deliver good service, but like most retail there are some that do not. Let's give them another chance."

"09APR22 ~ Two things: 1) Poor quality & 2) Lack of sizes. Most of what I saw in the store today was façade, lacking in substance. Their items are more for people looking for the 'Cool factor', not durable, functional, tactical gear. The waist clasps were flimsy. The 'snap clasp' will come apart at nothing and the supporting button clasp is very cheaply made with a small, cheap button barely held on to the trousers with minimum stitching. The first time you stress these trousers you will be standing there with your trousers open. They do not have or offer odd inseam sizes. A 34" inseam is too a smidgen too short and the 36" inseam will drag the floor. The sales guy nonchalantly said he had never seen odd size inseam items. Maybe he is just very ignorant of men's wear or he is dishonest. They do not carry the well made, durable, 5-11's like the older ones I own and now need to replace due to over a decade of wear. If this is an example of what 5-11 has become they no longer support the tactical community. I will not be going back there..."