Home Outlet 2315 West Pinhook Road, Lafayette, LA 70508

"Perfect for the DYI home improvement projects. Great offers and selection"

"Purchased floors here about 2 months ago and had a pleasant experience but I needed more flooring but there wasn't enough in stock. I asked an employee if I should pay for it now so it would be ordered and I was assured that even if I didn't, which I didn't pay for the ones that would be coming in, that my order would be placed and that I would receive a phone call. I also was told that when they came in I would pay the same price as before. 2 weeks go by no phone call, so I call and no floors. Cool. No problem. 2 more weeks go by and my friend pops in just to see if they came in, still no floors. Another week I get a call saying the floors are in. Yay! Of course it's rainy, go inside and ask about the flooring but someone different is checking the floors out. When the price rings up, it was more expensive than before so I explained the other employee had told me the price would be matched and I was asked for my previous receipt. A manager was called to check in on the situation and I was rudely told that if a manager was not the person that sold me the previous flooring then there was nothing she (the manager there at the moment) could do about. I had waited a while for the flooring so I just paid for them. I didn't appreciate the attitude."

"A pleasure to do business!!! I purchased cabinets had a few issues resolved all my issues and very patiently answered all my questions The manager was so helpful and easy to work with Everyone is friendly and takes their time to help. Highly recommend!!!!"

"Pricing is great. But the way myself and the company I work for was treated by a manager there, we will no longer do buisness there. Nothing but negative attitude from the manager through the whole process. I don't even want to pick up the order just to not deal with the same person"

"It's a nice wide open space with real friendly, helpful salespeople. Very knowledgeable and looking out for the customers best interest, not just to make a sale. They have a great selection and the prices are the best in Lafayettte"