Starbucks

"The store manager, Kris Ballard, is extremely unprofessional and has absolutely no customer service skills. I have never been treated with so much hostility in my life from a STORE MANAGER. Waited 10 min before I asked her a question after getting one drink and not the other. She immediately answered with to ask someone else and that they only had one person making cold drinks and two people making the other drinks. I asked someone else like she told me to and they told me what I needed to know about my drink order. I continued to talk to my friend and she rudely started telling me again how they have one person making cold drinks and that I got my drinks so fast because I ordered Chai. I told her I understood that. Another couple minutes goes by and then she rudely interrupted my conversation AGAIN with my friend to tell me aggressively the exact same thing she already said about how she only has one person making cold drinks. I asked her to just stop speaking to me at this point and she started SCREAMING to leave. Disgusting behavior as a manager to treat paying customers who waited over 20 mins for the other half of their order by literally SCREAMING at us that we would not be getting our other drink and to leave. The poor cashier was apologizing for her managers behavior… this lady continues to escalate the situation by interrupting everything I’m saying when not even being spoken to. Worst service of my LIFE"

"This is a busy Starbucks even before 7am. The staff was kind and used to the hustle and bustle. They have a great system for pick up orders- parking seems to be available all around with street parking and there are a few spots specifically for SB around the building."

"Terrible customer service! The red-head girl was very rude and complained the whole time so loud that all the customers could hear her. She complained about how many customers were coming in, complained about working, and complained about how people wanted their drinks! I was completely baffled while I was there and couldn’t believe she was saying all this in front of customers. She was not courteous and did not smile a single time and seemed like she just didn’t want to be there. I actually felt terrible for her co-worker with the dreads because he was making up for her. As for the location itself, it’s clean BUT it’s small and the parking is terrible and the atmosphere was snooty. I can only assume so because of the location."