Pizza Hut,

1620 E Bert Kouns Loop, Shreveport, LA 71105, United States

"Pizza just doesn't taste the same. My the ingredients are cheaper, it's not the same anymore. I prefer the places"

"Great location. Has its own parking area which is free. We ordered a medium pizza, one half ground beef and the other half to be Hawaiian. When he brought out the pizza to us, the side that was supposed to be Hawaiian was plain cheese. I, then, informed it was supposed to have chicken & pineapples. I asked him about the pineapples, he said they charged for those. When we got ready to leave, I looked at the menu for that Hawaiian pizza. It showed, pineapples, ham, chicken"

"I put in a preorder for 7pm. I paid once I got to the store around 7:05pm to ensure that my food would be done on time. I was told my order was lost and they would began preparing it immediately. I did not receive my food until 7:40 pm. No one apologized or offered a discount. Multiple cars received their food before me that came after me. I’m very displeased."

"Wish I could rate this negative stars but I can’t. My wife ordered a pizza and an hour and a half later we still had not gotten it. It took several attempts of waiting on hold to get an associate at the store to not pick up the phone and just hang it up. Once we were finally able to get through, the gentleman had no idea about the status of our order and asked for our information once more before abruptly setting the phone on the counter. I stayed on the phone for another 20 mins before leaving my house and driving to the store. I was left on the phone on the counter the entire time I drove and hung up the phone when I walked in the door. This location has poor management and my wife and I were given nothing but excuses as to why we hadn’t gotten our food. The associate made no attempt to remedy the issue and lease the, at this point, extremely hungry customers. Instead we were told to wait or take a refund. We took our money back and left."

"This location has gotten so much better. When I pulled up to the drive thru, my food was ready and It was HOT AND FRESH. I was so surprised, but after meeting the manager tearra then that explained the improvement. She was so amazing very professional and what a tremendous personality. It was honestly the best customer service Ive had in a long time. I will be back and this time were dinning in..."