PetSmart 31705 Pacific Highway South, Federal Way, WA 98003

"*New kitty is fitting in well We adopted our new kitty, Dr. Guy Furrious here a week ago and it was an easy process. The adoption came with a coupon book, flea treatment and bag of dry food and a case of wet food. He settling in nicely and we couldn't be happier. This store also has the nicest staff."

"We love going to see the kitties for adoption, also got my daughter's hamster there, he's very cute and sweet. And there's always lots of cute holiday pet stuff."

"Always a nice vibe when I go here because they always have what I need. The smaller stores don’t carry everything so this one in federalway is my go to. Always enough parking and tons of shops in walking distance if you get your pet groomed here. I have been here for loulous grooming needs, but I live in Tacoma so it’s not as close anymore, but the groomers are all friendly and they do a wonderful job taking care of our fur family."

"I don't normally go to PetSmart but my last visit was pleasant. The free santa event was what brought me to this location since there was nothing in my area. The selection of treats and stocking stuffers was surprisingly large. Had good sales. Had a great conversation with a very knowledgeable employee."

"My dog has been going there since he was 6 weeks old. I didn't have any issue with them till the new Leader start working there. Our experience with her was very bad today. she's very rude and grumpy. she cares about store policy more than she cares about our pets. Every time I go there I put leach on my dog and handed to them so that way he know it's safe to go with them. I have been doing that since day one. A lot of dogs get stolen cause they don't have this type of training. My dog is trained different. nobody can't just walk up to him and put a leach on. My dog is very nice and friendly. He's the sweetest little dog I promise. In 2 years for the first time they refuse to bathe him because I didn't allow them to put leach on him and I guess the new policy says owner aren't allowed put leach on there pets. For the first time my dog looked terrified. Because they were being very rough with him."