K Mini Storage

"If I could give this place ZERO stars, I would! We have had nothing but troubles! Yes the prices are low, but in this case, unfortunately you get what you pay for. Their electronic gate is broke, so rather than fixing it, they just lock it with a padlock. Which was ok (kindof) until they failed to inform us that the lock code had been changed. I spent over an hour with a VERY full vehicle to unload while waiting for a response to get into my storage unit. I finally just went home with my full car. I called several more times, no answer, no call back, nothing! So I emailed them. No response! It took SIX days to hear back from them to find out that the lock code was changed. No care in the world that I wasn’t informed of the change. Fast forward a few months, ineffective padlock, AGAIN! It’s been three months and I can’t get into the locked gate! We have left SO MANY messages, no answer, no reply. Now the voicemail is full so we can’t leave a message. They have no problem taking my monthly payment every month, but fail to provide a gate that we can get into! It’s infuriating! We are trying to get a hold of the owner so we can MOVE OUT! And stop pay for a storage unit we can never access! It’s completely unacceptable!! I do NOT recommend this place!"

"Great googly moogly!!!! This place is what’s up! First off the extremely beautiful woman working there, I believe her name is Meegan or Nancy is awesome!! No matter how horrible your day has been, when you walk in and see her gorgeous brown eyes and that smile that could light up Safeco it is instantly turned around! Super clean units at a fraction of the competition prices. Trust me, I’ve don’t my do diligence and they smoke their competitors! If you need storage or the best P.O. box this side of the Rockies then GO TO K’S!! Honestly, if you didn’t I would have to question you as a human...."

"Wife and I rented a spot here last min due to house deal fell thru . Rates where on par with area . I did not receive an extra charge by paying with my AMEX . There were guidelines we have to follow notice of vacate all standard I believe haven't rented storage unit in awhile. Was pretty easy it least not raining."

"I rented a storage unit from K Mini Storages in July of 2016, but when I brought my stuff it turned out that unit was too small for me, so I never moved in. Called the next day to talk to Dustin (who was a manager at the time), about a refund, but he wasn't in the office, who ever answered the phone, had no idea what she was doing, I asked her to just leave a message for Dustin to call me back. He never called me back. I tried calling few times time, but Dustin was never there. After a while, I called again, and was told that Dustin is no longer at this location, I explained the man on the phone my whole situation, he said he will look into it and call me back. Its been 5 months, and I'm still waiting on a call back and my refund. Super terrible customer service. They dont care about their customers."

"Don't go here: horrible service and fees. go to pantec: great service, no hidden fees. i rented here and it was one problem after another. first they have limited gate hours and when i called to request a code for after hours access, they (for some unimaginable reason) changed it on me mid move which was very frustrating, time consuming and involved a lot of phone calls while sitting with a stuffed van in the driveway. I had to ask for the mailbox door keycode. They never keyed the code for the door closest to my unit.. when i asked for it, they insisted it was. it wasn't. it was pointless to continue to ask. When i moved out, of course no one was in the office, again. I left a note I was moving out (to port angles, across on the ferry, mind you). i got an imperious email I can't just move out, I have to fill out "A FORM" i guess a written note is not spelling it out clearly enough for these money hungry canadians. Also first I heard that its 15 days notice or I get charged another month. Hey it was $80 for 20 days use of your precious facility, you money hungry greedy baytards, isn't that enough??? Let me tell you that Pantec over on Boblett in Blaine has better gate hours, nicer units, better prices and better service. They don't have mailboxes and I thought I would be in Lynden. In hindsight, I would get a PO box."