Boutique Air

"My flight was delayed and then later cancelled due to equipment failure on an aircraft that was to depart from Pendleton,Oregon. The airline brought in a pilot to fly an aircraft from Portland, Oregon to Pendleton with me on board. The pilot had some extreme safety concerns about the high wind gusts and delayed the flight for the next day. I was kept in the loop each time there was an update and made it safely to Pendleton the following morning. I’d use this airline again. They were honest, friendly, and accommodating."

"I had a very nice experience with the staff involved in my flights between Portland and Pendleton last week. Comfortable seats on the plane and smooth flying. They need to work on their communication with customers regarding the need to call them for a shuttle between PDX and their off site gate though. Terminal 1 Gate 1 is a 15 minute walk from PDX. Once I finally figured everything out and made the walk everything from that point forward was great. Call them early for their shuttle."

"I've rented vehicles on several occasions from Boutique Air through their Boutique Car service. They've never been the best, but they're at least functional and local. After reserving my last vehicle a month in advance, they decided to wait until the night before I was supposed to pick it up to tell me they now only rent cars to flying customers. Since I was a local resident, I was informed I was unable to rent their vehicles, and my rental was cancelled. I've searched their website from top to bottom and still can't find this policy. Saying I'll never utilize this company again is a moot point, since apparently I'm not allowed to use it anyway."

"Friendly staff and crew. On time and smooth flights. Great way to get to the other side of the state!"

"Was cheap,fast,convenient, friendly service to have. Not over crowded smaller craft was able to avoid traffic,covid restrictions in place. Would recommend as well as use again!"