The Nines, a Luxury Collection Hotel, Portland

"Very nice hotel but for a 5 star rated facility, a bit underwhelming. Rooms are clean, bathrooms nice with limited amenities and overall decor of hotel with modern and colorful. Hotel structured with rooms below the lobby level. Staff friendly and nice with valet parking available. Nice gym facility with locker area. In the heart of downtown and walkable to many of the restaurants and shopping areas."

"Overall: I was underwhelmed by this experience. We booked a king room and were placed on the 12th floor in the hall with construction. There was loud fans and debris, and it was unsightly. I was disappointed by this as we had been anticipating this hotel for years before being able to afford a cheaper room here. I would call it an average hotel with some luxury amenities. I wish they had either a hot tub or baths like their lower priced competitors in the neighborhood. The concierge folks were the best part and offered a lot of friendly help getting our luggage to and from. Matthew left a great last impression of what was a fairly mediocre experience. Room: the superior room has 1 chair, and 1 desk in addition to the bed. The windows look over the indoor atrium. Our bed’s sheets were ripped upon arrival. The room was dusty and the amenities were minimal for the price. I enjoyed the complimentary slippers and nespresso. The shower is so small, I wished they had a bath. It was challenging for 2 to eat room service together. The fridge is packed with an expensive mini bar (sodas/gatorade were $7+ for mini size, shots started at $12+) which left no room for our drinks or leftovers without moving everything out and into the closet. TV had basic cable options and the guide doesn’t work, so you just flip channels until you find something. Dining: I have always loved the Urban Farmer for a nice meal. However, the hostess expressed her annoyance that we booked a reservation for 7:30 just 10 minutes before. She told us we can wait in the lobby and order drinks while we wait for a table. The 1st waitress was equally annoyed that we only wanted drinks from her while we waited for a table. Once seated at our table, we ordered appetizers. Our waitress didn’t take our entree order until well after we finished apps, which made our dinner take 2 hours from being seated to getting the ticket. We skipped dessert as a result; my favorite part. The food was good, but their winter menu is limited and lacks some flavor. The steak was good at least… I never took a picture because we were either overwhelmed with too many plates on the table or none at all. We weren’t offered the option to charge it to the room like other guests. I suppose we didn’t look like the type of people who would stay there. What happened, urban farmer? Departure was amazing and the service was great! We were in and out in 1.5 hours and always had food on the table. Our waiter was great at helping us pick a sake bottle. Every bite was consistent and well made. I felt the money was worth the experience and I look forward to coming back to the restaurant. It had a great view of downtown as well! Room service: the $16 Bloody Mary is advertised to have candied bacon. We ordered this for breakfast 2 days in a row, neither came with bacon. The second day they forgot the vodka and salted rim, too. It was good tomato juice, though. Not worth $16. The red eye gravy was so thick and coagulated, which is not red eye gravy at all. It should be very thin and viscous. The same for the bernaise. Thick and separated. The steak was fine and the homemade english muffin is great. The woman who brought our meals was professional and the presentation was nice."

"The rooms were really great, we had dinner and drinks in the bar and the quality of the food was OK but sometimes the service was a little too Portland. It’s always weird when they put a hotel in an old building because you have to go up several floors, but it was nice."

"Loved the hotel. Beautiful, elegant and very comfortable. Such a delightful stop during our short visit to Portland. Fell for the Tiffany blue color theme of the room. The lobby bar has fantastic vibe - beautiful music and gorgeous interior. Everything would’ve been perfect should have the restroom was cleaner. Didn’t meet expectation given it’s a luxury hotel. Shout out to Jaylen and Tim from the valet parking - wonderful service, much appreciate!"

"We had a great two night stay. The room was comfortable and well appointed. We had delicious meals at Destination and Urban Farmer. The public areas are tasteful and very well maintained. Best of all, the entire staff is FANTASTIC. We felt cared for and cared about. Loved every moment."