Bartell Drugs

"I am not only a patient but I am also an employee. So when this location switched from a rite aid to the BARTELL’S it became trash. I’ve had 4 separate experiences with this store since the change and every time I am discussed and disappointed. I came into the store waited at drop off for the technician to help me but I was ignored while they just continued to help everyone else regardless who came first. And when it was my turn they just walked away and finally the pharmacist came over and helped me because he saw that I was annoyed from being ignored from the incompetent technician. The time after that I went to two urgent care and had my RX sent over I waited about 15 minutes then drove over and asked how long the pharmacist said 30 minutes so I waited and when I got back it wasn’t ready so another pharmacist told me to come back later, they got it ready 20 minutes before they closed. They had all day to fill it. This last time I called for a refill early in the morning thinking it would be done later in the day but it wasn’t. It wasn’t even done until the next afternoon when I called them and asked if it was done. Then it was done 10 minutes after I talked to them. I will never come back to this pharmacy and I will never send any of my patients to them as well. This is absolutely disgusting and ridiculous."

"I had such a wonderful experience at Bartell pharmacy. The pharmacy staff treated me with the kindness and professionalism. They went out of their way to ensure I received the medication and information I needed. The entire team at Bartell was amazing!! I'm really amazed by how hard the pharmacy staff works all day long. I can't even imagine if I can do what they do. Their dedication is something I truly appreciate. It's disheartening to see bad reviews from customers who may not fully understand the hard work and dedication that goes into pharmacy services. The Bartell workers should be acknowledged for their steadfast dedication to delivering exceptional care and support to their valued customers. You all deserve a 5-star rating"

"I’ve gotten my meds filled at several different pharmacies in my lifetime and have had the best experience at Bartell. Staff is super friendly, meds are filled fast. Joshua the pharmacist is great - he’s very knowledgeable and answers all of my questions thoroughly. Would highly recommend!"

"The dedicated team at this Bartell Pharmacy consistently goes above and beyond to provide top-notch care and assistance to us, the customers. Their expertise and willingness to address my questions and concerns have been a source of comfort during uncertain times when my doctor prescribed new medications. I would like to express my heartfelt appreciation for everyone in this Bartell store. Thank you for doing such an amazing job. It's unfortunate to see many negative reviews about our lovely pharmacy team, especially when my personal experiences have been overwhelmingly positive. While everyone is entitled to their opinions and experiences, I believe it's essential to provide a balanced perspective rather than complaining about others due to a lack of knowledge about how the system works."