Vintage Hardware & Lighting 2000 West Sims Way, Port Townsend, WA 98368

"DO NOT DO BUSINESS WITH THIS COMPANY. I ordered some shelf posts that unfortunately did not worked out in my space. I called before returning and was told that the 20% “restocking fee” did not apply because what I ordered was NOT a special order. Well guess what when I returned the items they refunded only 80% taking the 20% that they said they wouldn’t. 300$ down the drain for NOTHING. They are scammers, based on reviews I don’t even know how they are still operating."

"Just lost a long review after I tried to add photos and was unable to. DO NOT DO BUSINESS WITH VINTAGE HARDWARE & LIGHTING! Wish I had read some of these reviews before losing $50-70 on junk hardware from this company (after paying their ridiculous shipping plus restocking fees). They charge exceptionally high prices for very cheaply made, flimsy hardware."

"I ordered some brass foot rails for our in home bar. I spoke with Ron. Received the product and the brass ends (BR10) were a completely different color brass than the center T (BR11) connection piece. (These are large and expensive pieces of brass. The color was not even close. When I called to ask about the color difference, I was told by Ron that I had to soak the pieces in acetone to loosen and remove the old laquer that was on the pieces (apparently they don't rotate their stock) and then polish with Brasso. The process would be hour(s). When you spend $1100 I would expect to have a "plug and play" product out of the box ready to install. Instead I have now taken the parts to a metal polisher to the tune of $155 to have them polished and cleaned so they all are the same color. Very very poor customer service and an even worse explanation by Ron! If there was a zero star option I would have checked it!"

"Known about this place for many years. We were excited to stop by when we had a trip planned to Port Townsend. BUT...were surprised they are no longer open to the public. Now you have to go online, pick the item you want and then show up to get it. Takes the fun out of looking at vintage shopping. I guess that's where business is all going now... to the internet. Disappointing."

"Wow blown away at the amazing art deco collection of lighting so many amazing home interior decorating and style options that will bring a center conversation piece to your home. Cannot go and not leave with something amazing. A little for everyone inside."