Happy Valley Ace Hardware

"Very nice hardware store. A bit on the pricey side, but the good customer service makes up for it. This is better than home depo."

"Wow, the best customer service I’ve experienced in a long time! I had no fewer than three staff members help me find the item I was looking for, going so far as to open the package for me to make sure it was the right fit before I paid. The cashier was very friendly and welcoming too. And as a woman, to be helped without being dismissed or having someone assume I don’t know what I’m talking about, it’s uplifting. Thank you, Happy Valley ACE!"

"What a great store. Biggest ace I have ever been into. They always have the small “whatever” I am looking for. Staff is very knowledgeable and friendly."

"This is a great store. Many items. Knowledgeable staff. Great customer service. It's a great pleasure to shop here."

"Came in as a business owner from out of town to cater a near by major event. We let the employee know we had several propane tanks and needed quite a bit of propane. She responded by asking if we were joking then radioing back to another employee. We could clearly hear the employee (in the back of the store) loudly and sarcastically laugh. The initial employee told us we could unload and wait for the guy to come out. Which is what we did. Then a man approached us and said "don't get carried away there I will only fill 4 of those tanks" we repeated to confirm we heard him correctly. He told us "we don't have enough...." when I told him I get my propane filled at ACE a lot and have never ran into that problem, he said "okay I'll fill 5...." like it was a negotiation. We happily reloaded our tanks to spend the 100s of dollars elsewhere. In our opinion the propane didn't get filled simply because it was warm outside and they didn't want to."