Les Schwab Tire Center

"Employees were friendly and helpful, making sure I brought the right tires for my car and my driving needs. I've gone in with a flat tire that wasn't one of their brands, and they fixed it no charge. I was on vacation in Eastern Oregon when a tire blew out. I got to a nearby shop. The tire couldn't be fixed, so they found a tire with almost the same amount of wear and replaced it free of charge."

"Walk in wait time was reasonable since i was needing a winter tire swap where tires were dismounted and a studded winter tire mounted on 1 set of rims. Balanced, and tire pressure monitors reset. Thanks so much for your good work!"

"This review is receiving two stars, only due to a small refund (on service charges) that they offered after an hour of discussion/debate. I purchased a set of studded winter tires in the winter of 2021. During the Winter of 2022, one of these tires suffered a catastrophic failure. This was not due to any road hazard or road-related damage. It actually blew while sitting in an intersection. The car was towed to a Les Schwab. The store assured me that, due to the nature of the failure and the low age of the tire, it would be fully covered under warranty. They unfortunately did not have this tire in stock but offered a loaner tire to get us back home. I bring all 5 tires to this shop and I am told then that the failed tire only qualifies for a credit of 30ish% of the tire. I was a bit surprised as the tire was only used sparingly for approximately 4 months. When I asked why it did not qualify for a full replacement I was told that this tire was worn "30%" a small amount over the wear mark that would have guaranteed a full replacement. I pointed out that this seemed like a defect as the tire only lasted a few months of use. I was told that it was likely either my fault or an unknown road hazard that destroyed the tire. There was no budging on their assessment of the tire and the replacement credit that it qualified for. I have spent my entire adult life buying Les Schwab tires due to their customer service and standing behind their product. I am sad to transition of out of this loyalty. A tire that catastrophically fails after several months of light use and then charging the customer 70% for the same make/model (replacement) tire is simply not acceptable."

"Driving all over Oregon in a rental car, picked up a nail somewhere along the way. Looked for a place nearby and found Les Schwab. Took car in first thing in the morning. They were super fast and and efficient and I was out in 20 minutes. That is awesome. The most amazing part is no charge! If I live nearby I would be a customer for life. Open up some in Kansas City please!"

"I had tire trouble and drove from Maupin. Zak helped me to solve the problem in 2 hours. With new tires I completed my trip safely. That was wonderful experience. Many thanks to Les Schwab Tire Center for well-trained staff and line with highly efficiency, and also offering clean reception environment."