Precision Automotive 825 East 2nd Street, The Dalles, OR 97058

"Amazing doesn't even come close to describing the the experience I've had here, Henry and his team are just friendly and helpful. I know that when I come here to get my car worked on it will be done correctly and be priced at a fair price. Hands down the best in town and recommend to everyone to go here first when needing work done on your Vehicles!"

"This shop knows diesels… they bailed us out in a pinch as we were traveling long distance through town. Absolutely professional, very reasonably priced and so kind and understanding. They quickly had us back on the road. I highly recommend Precision Automotive! Thank you!!"

"AVOID this business. Henry was dishonest and disrespectful with me. Im from out of town and sent my vehicle to their location after a a breakdown because they are AAA certified. Henry told me the very soonest they could even look at it was in six days. I live 3 hours away and was stuck at their location and decided to go to walk to a dealership. Within an hour they MAGICALLY had time to give me a diagnostic. I was shocked when they called me and they said long story short your engine and radiator need to be replaced. When I asked what the estimate was he couldn’t provide an answer or tell me what parts would be needed to make the repair but said he would prepare an estimate. When I returned they charged me 130$. It felt pretty clear to me that they simply wanted to charge me for a diagnostic in the off chance that I decided to use it for trade value. They gave me a wildly inflated estimate of $9,412.22 for parts and labor. The labor broke down to $4,212.00. I don’t know what the hourly rate of a mechanic is but the median dentist in the United States earns about 100$ per hour. Let’s call them equals…. Are you telling me that it’s going to take a mechanic a full work of 40 plus hours to uninstall my engine and radiator and install a new one? I decided to have the vehicle towed to a mechanic near where I live and the diagnostic was thorough with pictures and came in at a price that was $2,500 less than Precision."

"Where to start? My jeep was giving me some issues on my way home from an all day drive. Not having any tools on me, I was feeling pretty helpless. I got my jeep towed to Precision Automotive, not really expecting much could be done since it was already mid afternoon. Running out of time before I could make the decision of, do I get a rental, or do I get a room? They were able to diagnose my issue and get me on my way! I was fearing the worst, but was quickly showed there are still good people out there that do good things! Thank you very much for all you done today, and I would recommend you to anyone!"

"I needed new headlights in my 8 year old vehicle. The ease of getting an appointment plus the customer service at Precision is unmatched. The crew got the job done right the first time, and exceeded my expectations. I’m grateful to be confident again driving The Gorge at night. Thank you, Precision! The new LED lights are fantastic!"