Insurance West Inc. dba. Puget Sound Insurance Agency 11602 101st Avenue East, Puyallup, WA 98373

"I had a bad, concerning experience here. They had charged my card without my express approval for a policy I did not approve - for several hundred dollars. Even worse, they refused to cancel or reverse the charge or policy."

"I would highly recommend Insurance West. Probably one of the most amazing small business insurance companies I've ever worked with. They have brought me so much value. Charmine and Jesse have helped me over the years finding me the cheapest insurance and shopped until they found something affordable and something that fit my needs and what I needed in my car insurance. They have also went to bat for me when I had a issue with an insurance company who didn't do their job correctly but Insurance west (Jesse) went out of his way to make it right and showed the best customer service I have yet had. He accepted my frustration let me take it out on him didn't get mad at me but instead talked me down and made everything right. I highly recommend this company for your insurance needs. Support your small businesses :)"

"While the young lady on the phone was an absolute sweetheart and I'm sure just doing her job, the company itself as a whole seems like it's engaging in some SUPER shady business practices. Avoid this place at all costs. I'd trust the sketchy homeless guy down the road before ever trusting Insurance West again."

"Jesse a great, friendly insurance agent!! I've been with them before, going back soon!! Always tries to find the best quote. Jesse reliable and honest. Overall good place for car insurance."

"I have had insurance here for a while. I needed to provide some information to them to get a new policy and I didn't have the information on me and certainly didn't have it memorized. I didn't know I would be asked the question. The woman that answers the calls, but isn't an insurance agent, literally laughed and said "ya well that would be important." She said it really sarcastically. Really? There are 100 other places I can go for insurance and not deal with with rude people. I decided to go elsewhere and ended up saving about $10 a month over their quote and the service was great!"