Pep Boys 12228 Meridian East, Puyallup, WA 98373

"The guys at PepBoys were so nice and helpful today. I had a leak in my back drivers side tire for months now. It finally got to the point where I had to fix it. Unfortunately the tire was too old to fix but they were able to give me a fantastic deal for a whole new set of tires. They were willing to work with me to make sure I got a good price. When you know it’s husband approved then you go for it. They accidentally had a mishap where they were short on one tire so Richie (I believe that was his name) offered to give me a ride home down the street so I didn’t have to walk home! Very sweet guy who was so helpful. They even gave me a quote for my husband’s tires too. The car feels great, tires are all aligned and ready to go. Thank you PepBoys!"

"I needed to tune up before hitting the road with my RV for a few weeks. Ritchie and Chad were absolutely amazing!! So lighthearted and friendly, plus I asked them to teach me how to change my windshield wipers and they happily obliged. The whole experience was super easy and laid back and they didn’t try to upsell me on anything. I’m not sure who the gentleman was who actually did my oil change and tire rotation, but my truck feels so much better so shout out to him too. 10/10 will be coming back here in the future!"

"Came in for a front break replacement and a bad bearing on the left side. Normally I love to work on my cars but with the strict rules many apartments have for fixing vehicles here in Washington, that was out of the question. First your front desk staff has one of the best customer service I've ever seen. Something that is truly rare in todays world and many businesses need to learn from your shop. Second a big shoutout to David who worked on my car, he explained to me what challenges he ran into while working on the bearing. David also noticed that the break pads that the shop received were incorrect. With that being said my car had to stay overnight, David and the shop saw that I walked from Canyon to the shop. As I was getting ready to walk home after the shop was closing. David generously offered to give me a ride home. I was very grateful for that ride. David, awesome job for having great customer service!!!! The following morning the shop called me and the car was ready. Richie assistant manager offered to pick me up and take me to the shop so I didn't need to walk again. Overall a great experience with the shop, definitely will do business with you guys again."

"Richie at Pep boys was amazing. Got me in last minute and changed my dead battery. Got a great deal. Feel safe to drive my car. Would definitely recommend this place and will be back again. Great and outstanding customer service"

"Wow, just when I thought my beloved Corolla was going to a 3-star hospital, Pep Boys turned it into a 5-star haven! The break fluid flush and inspection left my car feeling like it just had a rejuvenating spa day. Prices were great! No unnecessary upselling, just genuine recommendations—honestly, it felt like having a trusted doctor giving a sound health advice without pushing unnecessary meds. The staff here must have attended the 'Charm School for Cars,' because their friendliness and expertise are unparalleled. I accidentally found this gem, and now it's my go-to spot. Highly recommend for anyone who wants their vehicle to get the VIP treatment it deserves! 10/10 would recommend!! This place is now my go to shop. :)"