Imperial Truck and RV 5630 Imperial Way Southwest, Bremerton, WA 98312

"Imperial Trucks and RV deserves every bit of praise I can give them! Ed, the owner, is a true gem in the industry. He’s not only incredibly helpful but also refreshingly reasonable. The maintenance coordinator was fantastic, fitting my RV in for emergency repairs despite their busy schedule. What truly sets this place apart is Ed’s honesty and integrity. I had the privilege of witnessing him explain a simple, no-cost solution to a customer who initially wanted to spend thousands on truck repairs. The problem was fixed, and the driving improved significantly. If you’re looking for a place that values honesty, great service, and reasonable prices, look no further than Imperial Trucks and RV. I’m thoroughly impressed and highly recommend them!"

"Fantastic service! Really good pricing . Very professional and knowledgeable team. I had bought a NPR Isuzu that had some real power issues they fixed it . Got it breathing smooth. I'm building a expedition vehicle and will be recommending them to others doing the same."

"These guys really saved the day! Brought my F350 in with the check engine light on, and in limp mode. They were able to diagnose and tell me the problem in minutes! The error code was P20BA, which showed up as my DEF tank heater being the most likely cause of the issue. They got on the phone and within 20 minutes had the parts ordered from a supplier in Portland! The parts arrived the next morning and my truck was completely finished in under 24 hrs!! I was beyond shocked! Super professional and incredibly fast!! Thanks soo much you guys!!"

"Anne is great at scheduling and explained the intended work well. The mechanics are very good and professional. I had my 2013 Tiffin Allegro Open Road 30GA worked on here . They added SafeT plus to the front along with Sumos springs both front and back . I had an alignment done here as well as the Tune up/ check of my Ford F53 engine. Everyone was friendly and answered my questions in a way I could understand. I plan to have a rear Trak bar done here in 2 weeks. My RV now drives very well . I highly recommend Imperial Truck and RV."

"They had it for almost 3 months and didn't even complete the work I asked them to do. When I asked when it would be done the date they gave me changed at least 4 or 5 times and I wouldn't know till the day of when I would call them. They replaced my brake booster and my brakes haves been making noise ever since, my transmission cooler failed first trip after leaving there and they performed a transmission service on it. I WILL NEVER TAKE A VEHICLE THERE AGAIN OR SEND ANYONE TO THEM. Pictures added are of mmt rear sway bar bushings they never finished installing correctly. They used the wrong transmission fluid which caused it to overheat and me to have to spend another 1000 dollars on it to check for damage and fix their work."