AutoZone Auto Parts

"I was driving down the freeway yesterday, and all of a sudden , my passenger windshield wiper flew off and went over the top of my car. I watched it slide right over my sunroof and shoot off the back of my car. I found the nearest auto zone, and they went out to my car right away and found that my other wiper was just hanging on by a thread as well. Don't know what happened, but I think my sweet father in law did not put them on, right? He passed away on 3/1/24 so I won't say anything other than who ever sold them to him must of gave him the wrong ones or they put them on wrong because my father in law ( Charlie Brown) would have never bought the wrong ones. Anyway, the employees were great. $50.00 later, I have 2 new wiper blades that work perfectly! Thanks Auto zone on 6th street."

"Return policy sucks I won't ever give Autozone my money again. Been trying to return a lousy tool for almost 3 months now. The first time I did not have the receipt because we thought the tool would be under the number which it wasn't. A couple of months later I found the receipt and now I'm being told it can only be refunded to the original card but the person's card that I used is in the military and is overseas. I don't want no store credit I should have had him dispute the charge because they suck. The customer service from the manager and regional office sucks. I will take my business to O' Reilly Auto part from here on out. I have not ever had such a hassle doing a return at an auto part shop. Just greed."

"I called your store in Bremerton on 6th Street. The clerk on the phone was not really happy sounding to start off. I asked if I could pay for some RTV high temp red on the phone. Because my family members freeze plugs came out and I am in a different town. I wanted to use my card or even pay for it on the web sight. He said they just can't do that. That is so lazy. I was in retail for decades. Store manager at the Bon now Macy's and at Nordstrom's for 25 years. WE NEVER EVER SAY NO TO A CUSTOMER,!!! This is why you are below West bay As well as O'Reilly's. When we in need of auto parts, most people will think of an auto motive store. Most people will never think of auto zone first. Because your service is substandard and questionable at best."

"Badly needing rear brakes fixed. Gave me the wrong product. I'm super bummed. Not a good start to the new year."

"Do not come here! Push your car to the next auto zone if you have to! They couldn’t jump my car because apparently no one charged the portable car jump and the guy “helping” us made it seem like our fault! In retrospect super funny, but in the moment I was so pissed. You had one job!"