KFC

"We waited an hour for our food after ordering. 1 guy was running back and forth preparing customer orders while everyone else stood around laughing and joking. The guy at the window humpped the counter while joking and seal clapping the entire time we waited for our food. We got no gravy with our mashed potatoes, only half the frys, no butter or honey, the pot pie was dry moosh, and the "crispy" chicken was soggy. We were incredibly disheartened by this place and will not be back."

"This particular location has its troubles. They need to definitely hire more people and/or replace ones who are repeatedly calling out. I've visited about 5 times in past few months sometimes for myself and other times picking up for doordash. 3 of those times I waited 45 minutes for the order. 2 times I arrived well before closing (like 3 hours) to find they closed the kfc side and only the taco bell side was open. Google consistently says that kfc is open as late as the taco bell but they actually close kfc an hour earlier. The times I mentioned that they closed early were at around 7pm. And they stated the closure was due to staffing issues. Time for new management or a retraining. They will lose business just like jack in the box in sequim...same issue and that place is never ever busy now. I often wonder if it's even open since its very vacant every day I drive by or stop in. I felt bad for the few people that were working those shifts. I could clearly see how frustrated and very overwhelmed they were. (People working those conditions continuously will not stick around) I was an assistant store manager for a popular Drugstore chain and worked there 20+ years. I did all the hiring and know personally how this works."

"Just waited an hour in the drive thru to get slightly above room temperature soggy chicken that I bet has sat in a hot case all day, may not have even been fried at this location. It wasn't even genuinely busy. Don't waste your time here, any chicken from a gas station will be better, hell the chicken at Safeway is better at this point. I'll be going elsewhere"

"Food/Taste/Flavor: 3/5 - the Famous Bowl with just mashed potatoes, gravy, corn, and a few chicken nuggets. It was missing cheese and the chicken was very tough. They were very nice and accommodating when we asked for extra gravy though! The mashed potatoes were very clearly made from a mix as it was on the more watery side. Ambience: 4/5 - typical fast food chain decorations. You definitely feel the inspiration from both taco bell and KFC. Since there were so many customers coming in and out, some tables were sticky and dirty though. Service: 3/5 - they tried really hard to serve the customer and deliver the food but they seemed very short staffed where everyone is doing everything but no one specializes in their station. The Taco Bell side seems fairly quick but the fried chicken takes a while. Value for price: 4/5 - decent price, okay food, but not the fastest service"

"The shift supervisor Brock should not be a team lead with his non-customer service personality the night I went to KFC did an online order they did not have any chicken only’s chicken tenders that they told us. The KFC cut up the chicken sandwich for their tenders and never told me or my wife they were going to do that. They did not give us our biscuit or fries with our order called back to the store asked for a manager and Brock told me that he was the manager. He was not very friendly and very offensive with what I said to him that we did not get the right order and they were cutting chicken sandwiches and not giving me the tenders, he says that he wanted to tease me. Favorite. Does that sound all right if I"