Jim Nelson Plumbing Services

"I've used Mr Nelson for 20 years now and I've never had a problem with pricing or him doing a bad job."

"Didn't want to leave the 1 star... At the risk of sounding repetitive, I heard he was a great plumber, very good at his job... That must of been some time ago... I don't know if he was robbed before or what, but he thinks that your a junkie whose out to rob him... At least that's what I gathered when I called him... HE WAS VERY MEAN AND SURLY.... Reminded me of Uncle Ruckus off BOONDOCKS... Kept telling me he was coming and never showed uo... Maybe he should stick to helping family and friends if he's working to keep busy because the lack of professionalism and phone etiquette had me bitting my tongue because I was raised to respect my elders .. Hope this helps..."

"Jim Nelson and I spoke about him coming out the next day. On the day of and after waiting 2 hours, I called him and he was completely unprofessional cursing me out. Said too many people get rob now days. I explained that he has been to my home before; that didn’t matter. He continued to call me out of my name, N* B@%!. I hung up the phone. It is a shame because he has done great work in the past. My tub was backed up. He also told me to call someone else. Never been so insulted by a business owner in all my life."

"I was unable to turn my bathtub's water off. I called Mr. Nelson on Christmas day. He asked questions about my problem, and based on my answers, knew what the problem was. He quoted a price and arrived less than 45 minutes later. When he arrived, he told me what the job entailed. I agreed, and he went to work. It took him about 30 minutes (that's with me asking him questions). He not only fixed our problem but offered advice on how to avoid other issues based on our faucet type. Hopefully, I don't have any more plumbing issues, but if I do, I know who to call! Did I mention he came out on Christmas? I recommend him HIGHLY!!!"

"My mom recommended this company, paid for my sewer to be flushed only to have him come out monthly (from February til September)and still try charging me the original price for my problem for every visit. He guarantees his services for 30 days and if you pass that time you keep getting the same reoccurring fee. Well, he had just come out for the same problem 3 weeks earlier and I had to make him right me up a receipt so when I had the same problem he came out the next day and tried to still charge me and said he had to pay the person he brought along for the job...he was rude and cursing ( the guy is ATLEAST in his 70's). If I could give a minus 5 stars I WOULD. Don't mess with this rude old guy, horrible."