CVS
About the Business
CVS is a multi-purpose institution located at 3915 Durand Avenue in Racine, Wisconsin, United States. This establishment serves as a one-stop shop for all your needs, offering a wide range of products and services including clothing, convenience items, pharmaceuticals, food, and health products. Whether you're looking for the latest fashion trends, a quick snack on the go, prescription medications, or wellness essentials, CVS has you covered. With its convenient location and diverse offerings, CVS is the perfect destination for all your shopping needs.
Photos
Location & Phone number
3915 Durand Ave, Racine, WI 53405, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"I understand being understaffed, but there is absolutely no reason to be as rude as the pharmacist was over the phone with me. I asked a simple question and he got angry saying I needed to find where my prescription was. Never coming back here to fill ever again."
"The one star is for the clerk that was running the place by himself, still took time to help me look for old spice shampoo, i looked online and it said in stock at this location, i almost ordered curbside but glad i didn't or they would have changed me, there wasn't one bottle of and scent of this brand, drove there for nothing and wont be back"
"Specifically for the pharmacy : the staff that shows up work their tails off. Unfortunately though, they're grossly understaffed and often can't answer their phones or have their drive thru open."
"I was treated absolutely terrible by everyone in the pharmacy with the exception of one person today. This wasn't the first time ive had poor service at this location, rather, it is more uncommon to be treated with respect and a desire to help. When I asked to speak with a manager, the person who came to speak with me had been standing there the entire time witnessing how I was treated. Not only did she not try to help while it was happening, when I asked how she felt about the way I was treated, she took the opportunity to endorse the other pharmacists behavior. A prescription I've never paid more than $250 for in the 4 years I've been taking it was now $750. No one notified me the prescription was ready nor does this location EVER notify you of a prescription being ready, of a problem, or anything. I was notified at checkout. I then asked if "yall" had raised that medications prices recently, or if I was missing something. This pharmacists response was "I didn't do anything" as if I meant her personally. Later, with zero assistance from this "manager" and "pharmacist" I figured out what was different- something they could have seen and told me, had they actually tried to help me instead of being confrontational and oppositional. So tomorrow, I will be returning to get my prescription and will refrain from ever using this or any other CVS again. Prices are better elsewhere, and I can guarantee whoever is reading this that the service elsewhere could POSSIBLY be as bad hypothetically, but not worse. I am not the type to call corporate because what good can it do? I don't know, but if I can save just one person from being treated like this, while also overpaying for the medications they need, my time will be worth it. This was hours ago and I still can't quite believe that people in a Healthcare setting can get away with treating people like this in response to nothing more than what their job entails. Truly the most pathetic excuse for a pharmacy experience I will likely ever have. If I could somehow give negative stars there'd be 5 of them."
"This is the first bad review I have written since I have been coming to CVS. This woman was very rube and unprofessional and I hate say it but she did the whole angry black lady thing neck role and all. She didn't want to do her job due to the fact she was understaffed. Now when I arrived there wasn't anyone customers which should have allowed her to fill the prescription. Non the less, she did the lazy black thing. She needs to be fired."
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